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  • Casual Articles - Should You Give a Refund?

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    get their product right. This is respectable and a good thing. Also, they recognized my imposition and refunded my money. Free pizza! Yeah.

    This is where I have a difference of opinion, from a business perspective. I believe they should have kept my money, but given me a coupon for a free pizza on a future visit. This would have accompli

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    As some of you already know, I'm really picky about pizza. Yes, pizza. Although I've lived in Colorado most of my life, I was born in Northern New Jersey and there must be some sort of genetic code that makes me a pizza snob. Anyway, for the longest time it was a struggle to get what I would consider "real" pizza here in Colorado Springs.

    The past few years we've been very fortunate to now have a few really good restaurants that serve authentic, New York style pizza: Large, thin but chewy crust, lots of cheese. Mmmm. Last week I ordered a pie (that's what we call it) at my favorite place, Brooklyn Kitchen. I called in my order for pick-up and was told it would be thirty minutes. I arrive about thirty-five minutes later and my pizza is not ready. They're having a problem with their oven.

    Now I want to be sure this is clearly understood. This is not a complaint about this business. I believe they treated me well. They treated me fairly. And they provided me with good customer service. This is merely my opinion of how I might advise them to do something slightly different in similar situations in the future.

    So, back to my story. They're having a problem with their oven and they're going to re-make my order. Yes, this is an inconvenience, as I know I now have to wait for another twenty to thirty minutes, but I can certainly appreciate them wanting to get their product right. This is respectable and a good thing. Also, they recognized my imposition and refunded my money. Free pizza! Yeah.

    This is where I have a difference of opinion, from a business perspective. I believe they should have kept my money, but given me a coupon for a free pizza on a future visit. This would have accomplis

    Social Responsibility- A Definite Aspect of Corporate Image
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    >The past few years we've been very fortunate to now have a few really good restaurants that serve authentic, New York style pizza: Large, thin but chewy crust, lots of cheese. Mmmm. Last week I ordered a pie (that's what we call it) at my favorite place, Brooklyn Kitchen. I called in my order for pick-up and was told it would be thirty minutes. I arrive about thirty-five minutes later and my pizza is not ready. They're having a problem with their oven.

    Now I want to be sure this is clearly understood. This is not a complaint about this business. I believe they treated me well. They treated me fairly. And they provided me with good customer service. This is merely my opinion of how I might advise them to do something slightly different in similar situations in the future.

    So, back to my story. They're having a problem with their oven and they're going to re-make my order. Yes, this is an inconvenience, as I know I now have to wait for another twenty to thirty minutes, but I can certainly appreciate them wanting to get their product right. This is respectable and a good thing. Also, they recognized my imposition and refunded my money. Free pizza! Yeah.

    This is where I have a difference of opinion, from a business perspective. I believe they should have kept my money, but given me a coupon for a free pizza on a future visit. This would have accompli

    Are You Inspired In Your Work
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    I arrive about thirty-five minutes later and my pizza is not ready. They're having a problem with their oven.

    Now I want to be sure this is clearly understood. This is not a complaint about this business. I believe they treated me well. They treated me fairly. And they provided me with good customer service. This is merely my opinion of how I might advise them to do something slightly different in similar situations in the future.

    So, back to my story. They're having a problem with their oven and they're going to re-make my order. Yes, this is an inconvenience, as I know I now have to wait for another twenty to thirty minutes, but I can certainly appreciate them wanting to get their product right. This is respectable and a good thing. Also, they recognized my imposition and refunded my money. Free pizza! Yeah.

    This is where I have a difference of opinion, from a business perspective. I believe they should have kept my money, but given me a coupon for a free pizza on a future visit. This would have accompli

    10 Tips To Keep Your Cleaning Staff Motivated
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    ow I might advise them to do something slightly different in similar situations in the future.

    So, back to my story. They're having a problem with their oven and they're going to re-make my order. Yes, this is an inconvenience, as I know I now have to wait for another twenty to thirty minutes, but I can certainly appreciate them wanting to get their product right. This is respectable and a good thing. Also, they recognized my imposition and refunded my money. Free pizza! Yeah.

    This is where I have a difference of opinion, from a business perspective. I believe they should have kept my money, but given me a coupon for a free pizza on a future visit. This would have accompli

    Secrets of Successful Yellow Pages Advertising
    Year after year the yellow pages are full of ineffective ads. Follow these sure-fire tips to better your response and get more for your advertising investment.1. The size of your ad depends on 3 factors: your budget, your competition and your current staffing situation. If other advertisers under your
    get their product right. This is respectable and a good thing. Also, they recognized my imposition and refunded my money. Free pizza! Yeah.

    This is where I have a difference of opinion, from a business perspective. I believe they should have kept my money, but given me a coupon for a free pizza on a future visit. This would have accomplished mainly two things. One, I would have been just as satisfied as I still received a free pizza. But more importantly, for the business, it would have meant that in order to receive my free benefit I would have to come back again. This would enable them to provide me with a better experience the next time.

    Now I know that this was an isolated incident with this business, and they did well by me. However, things like this happen from time to time. If I were a different person, or had not ordered from them before, I might just take my free pizza that night and still never come back. Again, if you give the same value for the item on a future visit, you as a business have the opportunity to still gain them as a long-time and loyal customer.

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