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Casual Articles - Translation - The Key to Excellent Customer Service
1. Allow staff to design their own recognition award scheme.2. Praise them verbally in private.3. Praise them verbally in front of the staff team.4. Provide written praise in the company newsletter.5. Run company competitions and offer a prize for the winner.6. Organise team lunches and pay for it from the team budget.7. Offer to undertake a particular aspect of a colleagues work for a day.8. For a set time period offer `difficult to access’ parking facilities.9. Provide staff with their own office for a week.10. Provide gift vouchers for a job well done.11. Staff who exceed their targets offer th
Upper Saddle River, N.J. - September 19, 2006 – As year-end is rapidly approaching, companies are beginning to scramble to finalize their salary budgets for the next year. It is time for Human Resource professionals to put their thinking caps on and make important merit increase decisions throughout the next couple of months.According to a recent survey published by WorldatWork, total salary budget increases and salary structure increases will increase slightly for 2007 . Overall results indicate that general increases/cost of living increases, merit increases, and total increases show a steady increase from 2004 to 2007.When evaluating salary budget
There's a German saying that I love to quote: If I'm selling, I'll speak English, but if I'm buying, Sie mussen deutsch sprecken (you have to speak German). I like that sentence because it points out the one thing that American companies seem to get right domestically, but not internationally: customer service comes first.
Here in the land of "the customer is always right," we tend to think that the customer always speaks English. And, a lot of the time, we're right. In Denmark, for example, English is taught from elementary school up. English is the most popular foreign language taught to grade schoolers in the EU and has qu
When Keisha Case decided it was time to go back to work and join the legion of working mothers, it wasn’t whether or not to return that was the tough decision – it was what to do.“My decision to get back in the workplace was mostly financial but when I look back I realize it had much to do with my education, too,” said Keisha, a working mother of one and former globe-trotting student and educator. “I wanted to be able to contribute to our family income but still stay at home during the day with my son. Some of my suggestions got shot down by family but other ideas got a better response.”So Keisha began a job working from home managing a compan
Here in the land of "the customer is always right," we tend to think that the customer always speaks English. And, a lot of the time, we're right. In Denmark, for example, English is taught from elementary school up. English is the most popular foreign language taught to grade schoolers in the EU and has qu
Where do you see yourself and your organization 1,5,10 years from now? What do you want to accomplish? What do you and your organization want to be known for? What do you do for a living? These are all very important questions that need to be answered both on a professional and personal level.People think differently about vision statements. Some people develop them and put them away. Never to be seen again. Some people display them prominently and base every decision on the vision statement. As Stephen Covey says” Always start with the end in mind.” People and organizations need to know where they want to be before they can figure out how to get there. Witho
Here in the land of "the customer is always right," we tend to think that the customer always speaks English. And, a lot of the time, we're right. In Denmark, for example, English is taught from elementary school up. English is the most popular foreign language taught to grade schoolers in the EU and has qu
Dubai is a leading cultural and trading hub, offering a free/open market with no exchange controls, restrictive quotas or trade barriers. It is found to be a strategic location at the heart of the world’s richest region by many multi-national companies. The Dubai economy is served by more than 170 shipping lines and 86 airlines. Most of the business operations deal with trade, transportation, tourism, distribution, consulting and processing.Labor law is protective of employees. It governs hours of work, leave, termination rights, medical benefits and repatriation. Employment for foreigners is on a contract basis. Vacations generally follow the rule of 21 days
Vending machines in schools are a convenient alternative for students to get snacks, chocolate bars, and water all through the school day. Just like adults, children are required to drink six to eight glasses of water to maintain water balance. Vending machines in school premises are very helpful for students as they provide a wide choice of snacks and healthier drinks. They are also helpful when the main counter service is crowded. Vending machines in schools offering drinks, fresh juices, water, and flavored milk can also improve the bank balance of the school, if properly managed.Vending machines in schools selling yoghurts, muffins, scones, and sandwiches
Papa Johns International, CNN, Wells Fargo, the American Lung Association, Lowe's, even the IRS--across multiple industries, through online and print advertising, American business are starting to tap into the 52 million people in this country wh
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