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Casual Articles - Clients are Customers, Too!
As a human resources specialist for many years, I've seen it all when it comes to job applications. Most disheartening were those applications in which applicants had not addressed the specified selection criteria ... t
* time invested in them
* future busine$$
* their referrals
You cannot love your customers too much!
When is the last time you called a valued customer just to say, “Hi, how are t
Recognise and focus on the HighsMaking a list of all of your career achievements no matter how large or small will help you to stay positive and motivated. Stick the list up on a wall so that you can look at it
You can be the best at what you do, but if your billing is inaccurate or late, if you take too long to produce what you are being paid for, if your calls do not get through to you, if you do not return your messages in a timely fashion, if the person answering your phones is not pleasant, if you are not reachable, if, if, if, if… You may be losing clients and not understand why.
Customers are a strange breed. They either love you or they don’t. If they did, and now they don’t, and you do not know what turned them off, you lose more than that one customer. You lose:
* current bu$ine$$
* good will
* time invested in them
* future busine$$
* their referrals
You cannot love your customers too much!
When is the last time you called a valued customer just to say, “Hi, how are t
How many times have you encountered people in business and the image of the business or the person is so poorly presented it causes you to have a poor opinion of the services offered? It makes no difference if you are
You can be the best at what you do, but if your billing is inaccurate or late, if you take too long to produce what you are being paid for, if your calls do not get through to you, if you do not return your messages in a timely fashion, if the person answering your phones is not pleasant, if you are not reachable, if, if, if, if… You may be losing clients and not understand why.
Customers are a strange breed. They either love you or they don’t. If they did, and now they don’t, and you do not know what turned them off, you lose more than that one customer. You lose:
* current bu$ine$$
* good will
* time invested in them
* future busine$$
* their referrals
You cannot love your customers too much!
When is the last time you called a valued customer just to say, “Hi, how are t
Pharmaceutical companies always look for exceptional sales people to represent them. A college degree, a strong work ethic, and good communication skills, both verbal and written, are some of the pre-requisites for a ph
Customers are a strange breed. They either love you or they don’t. If they did, and now they don’t, and you do not know what turned them off, you lose more than that one customer. You lose:
* current bu$ine$$
* good will
* time invested in them
* future busine$$
* their referrals
You cannot love your customers too much!
When is the last time you called a valued customer just to say, “Hi, how are t
In times of high unemployment and fewer job opportunities, there are some curious trends that develop. As job seekers flood into competition for fewer jobs, some employers seem to develop an attitude that prospective e
* current bu$ine$$
* good will
* time invested in them
* future busine$$
* their referrals
You cannot love your customers too much!
When is the last time you called a valued customer just to say, “Hi, how are t
I was checking out the independent films at Netflix a few minutes ago, when something startling happened.I came across a DVD cover with an oddly familiar blue eyeball staring at me.“I know that eye” I thou
* time invested in them
* future busine$$
* their referrals
You cannot love your customers too much!
When is the last time you called a valued customer just to say, “Hi, how are things going?” Have you ever sent out a birthday or anniversary card? Do you offer current customers opportunities to save money? How many times do you reach out to your customers in any given month? Do you email them articles pertaining to their business? Do you think about ways to help them and let them know what you are doing?
It is absolutely true that it’s easier to keep a valued customer than it is to create a new one. As with other strategic growth, a firm customer service approach requires planning, focus and implementation. Knowing which areas of your business adversely affect client relations is the start to creating an effective plan.
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Related Articles:
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Career Training: The Long Term Benefits
Managing Emotions During Career Change and Job Search, Part One
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