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    When I was a child, there was a pool nearby and every year my parents bought us season tickets. My brother and I swam there everyday. One day we were swimming the length of the pool u
    actually get to speak to a "real" human, I've forgotten what it was I was c
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    What's considered Customer Service these days?

    Every time I pick up the phone to call any business, it seems like.. ... no, it doesn't seem, but it's a fact that I end up spending a good 3 to 4 minutes going through an automated service that supposedly can answer my questions for me. By the time I actually get to speak to a "real" human, I've forgotten what it was I was c

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    e phone to call any business, it seems like.. ... no, it doesn't seem, but it's a fact that I end up spending a good 3 to 4 minutes going through an automated service that supposedly can answer my questions for me. By the time I actually get to speak to a "real" human, I've forgotten what it was I was c
    IT Career Error! Click Here to Repair
    Two years ago Jeff was a discontented software developer. His work left him frustrated and mentally drained each day. His performance reviews were generally positive, but always noted
    t's a fact that I end up spending a good 3 to 4 minutes going through an automated service that supposedly can answer my questions for me. By the time I actually get to speak to a "real" human, I've forgotten what it was I was c
    Six Habits of Highly Effective Teams
    Anyone who has spent time in software development organizations knows that some teams seem to achieve superhuman productivity, and some teams just can’t seem to get anything done. I thin
    omated service that supposedly can answer my questions for me. By the time I actually get to speak to a "real" human, I've forgotten what it was I was c
    VoIP for Small Businesses
    VoIP is more cost effective than legacy networks, which is one reason that people use it on a regular basis. VoIP consists of innovative telecom solutions to individual consumers, small
    actually get to speak to a "real" human, I've forgotten what it was I was calling for.

    Then there's the customer service representatives that answer your questions with the standard , pre-rehearsed comments that they have spent weeks trained on. When you ask them to put you through to a Supervisor, they again try to take up more of your time asking you to relay your conc

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