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Casual Articles - Data Driven Decisions
Career Transitions : Fearless Flyers iratory infections to injuries and accidents, the use and abuse of
cigarettes, alcohol, pills and drugs is a major cause of many diseases that eventually result in hospitalizations for which Medicare pays.” Detection of alcohol and abuse is fairly simple with short screening questionnaires available on the internet.You may have read one of my previous articles on career transitioning which described how to create complementary careers for yourself. This article will introduce you to three people I call Fearless Flyers because they have taken the leap of faith that many of us would only dream of considering.Fearless Flyer #1 worked for a big gym equipment manufacturer. In fact, she was a regional sales manager for them, doing quite well with sales, I might add. As she visited various gyms, she observed people using the facilities. She realized that people were staying inside buildings working towards In the article “Changing Physici The Global Village: Culture Shock Data driven decision-making seems to be a hot topic in healthcare today. Actually, it is a process that manufacturers have used a long time. The Toyota Quality process is built upon data; it is one reason they are the leading maker of quality auto products. Using this concept in healthcare will lead to improved outcomes both for patients and providers. It does take a focused effort to use such an approach.Today we hear much talk of the 'global village'. People are have more opportunities to travel and live abroad than ever before. However, when you leave a familiar environment and go for an extended stay somewhere quite different, you could experience a whole range of unexpected and unfamiliar feelings. Many of these emotions can be very strong, making you feel out of control and confused: just the sort of problem you could do without as you try to cope with a new job, a new way of life. This is the experience we call 'culture shock' and its course is well understood and documented. So, the first Let me first illustrate two situations where providers either chose to ignore evidence or had not collected evidence and were making errors because of this. In the report of research on alcohol and primary care physician interaction, titled “How Primary Care Physicians Talk to Patients About Alcohol,” it was noted that 29 patients told their physicians that they were either abusing alcohol or thought they were addicted to alcohol. In only one case did the physician follow through with a discussion about the behavior of the patient and make a recommendation about changing habits. Clearly the physicians were ignoring evidence of behavior with serious consequences. From a Columbia University study of the impact of alcohol and other drugs on the Medicare system it was stated that “Nearly one out of every four dollars Medicare spends on inpatient hospital care, and one out of every five Medicare hospital admissions, are attributable to substance abuse. From cancer to stroke and heart disease, from respiratory infections to injuries and accidents, the use and abuse of cigarettes, alcohol, pills and drugs is a major cause of many diseases that eventually result in hospitalizations for which Medicare pays.” Detection of alcohol and abuse is fairly simple with short screening questionnaires available on the internet. In the article “Changing Physicia Building A Brand Without Breaking The Bank It does take a focused effort to use such an approach.If you traveled to a remote island and had to take some non-alcoholic beverage, would you prefer an unknown brand taken by the natives to Coca-Cola?If you're like me, I'll insist on something I am conversant with.All over the world, Coca-Cola is known. People have come to trust their products. I guess if some folks travel to another planet and see a bottle of Coca-Cola they'll pop it open without asking questions.Why that level of trust?Coca-Cola is a worldwide brand. People have been so bombarded with adverts about Coca-Cola that they just pop up on our minds once we ne Let me first illustrate two situations where providers either chose to ignore evidence or had not collected evidence and were making errors because of this. In the report of research on alcohol and primary care physician interaction, titled “How Primary Care Physicians Talk to Patients About Alcohol,” it was noted that 29 patients told their physicians that they were either abusing alcohol or thought they were addicted to alcohol. In only one case did the physician follow through with a discussion about the behavior of the patient and make a recommendation about changing habits. Clearly the physicians were ignoring evidence of behavior with serious consequences. From a Columbia University study of the impact of alcohol and other drugs on the Medicare system it was stated that “Nearly one out of every four dollars Medicare spends on inpatient hospital care, and one out of every five Medicare hospital admissions, are attributable to substance abuse. From cancer to stroke and heart disease, from respiratory infections to injuries and accidents, the use and abuse of cigarettes, alcohol, pills and drugs is a major cause of many diseases that eventually result in hospitalizations for which Medicare pays.” Detection of alcohol and abuse is fairly simple with short screening questionnaires available on the internet. In the article “Changing Physici How to Write Good Use Cases for Useful Business Analysis hol,” it was noted that 29 patients told their physicians that they were either abusing alcohol or thought they were addicted to alcohol. In only one case did the physician follow through with a discussion about the behavior of the patient and make a recommendation about changing habits. Clearly the physicians were ignoring evidence of behavior with serious consequences. From a Columbia University study of the impact of alcohol and other drugs on the Medicare system it was stated that “Nearly one out of every four dollars Medicare spends on inpatient hospital care, and one out of every five Medicare hospital admissions, are attributable to substance abuse. From cancer to stroke and heart disease, from respiratory infections to injuries and accidents, the use and abuse of
cigarettes, alcohol, pills and drugs is a major cause of many diseases that eventually result in hospitalizations for which Medicare pays.” Detection of alcohol and abuse is fairly simple with short screening questionnaires available on the internet.A use case details a flow of events that are executed in order to accomplish some business task. A use case can be as simple as documenting how a help ticket gets escalated or as complex as defining how a customer gets charged for shipping parts of an order to multiple addresses.The term "actor" is used to define a role that a person or some object plays in executing a use case. The actor might be a Customer Service Representative who is processing a refund request, or a server that processes credit card transactions.Writing usable use cases is an excellent way to derive functional re In the article “Changing Physici Only The Weak Ones Quit! us consequences. From a Columbia University study of the impact of alcohol and other drugs on the Medicare system it was stated that “Nearly one out of every four dollars Medicare spends on inpatient hospital care, and one out of every five Medicare hospital admissions, are attributable to substance abuse. From cancer to stroke and heart disease, from respiratory infections to injuries and accidents, the use and abuse of
cigarettes, alcohol, pills and drugs is a major cause of many diseases that eventually result in hospitalizations for which Medicare pays.” Detection of alcohol and abuse is fairly simple with short screening questionnaires available on the internet.Is that true? There is a story of a CEO of a multi-national company who decided to withdraw a product from the market when it had consistently failed for nine months and eaten up millions of pounds in advertising, promotions etc. Was he weak? He could have maintained the myth of success and stayed in the market and gradually withdrawn, costing him and his company many more millions. Instead, he chose to face the fact that they had made a bad decision backing the product in the first place. He admitted his mistake publicly and withdrew the product before it cost him and his shareholders more money. In the article “Changing Physici Why Would any Business Skip Yellow Page Advertising iratory infections to injuries and accidents, the use and abuse of
cigarettes, alcohol, pills and drugs is a major cause of many diseases that eventually result in hospitalizations for which Medicare pays.” Detection of alcohol and abuse is fairly simple with short screening questionnaires available on the internet.Did you know there are some businesses who should not advertise in the Yellow Pages or if they do then they need to do so in a very limited way? It is true and surely if you are in a small or medium sized business then you know the value that Yellow Page Advertising can be. In our company, I forbid my franchisees from advertising in the yellow pages.Why would a franchising company do that you ask? After all, franchise companies make a percentage off the sales of their franchisees and so the more money they make they more the Franchisor makes right? Yes, this is true, however we had another r In the article “Changing Physician Practice Behavior” in the Journal of Family Practice it was stated that 36% of all physicians fail to notify their patients of abnormal test results. The failure to do so can have dire consequences. This is a good illustration of practices failing to gather data about patterns of behavior. Perhaps you are aware of such an occasional lapse in your practice but don’t think it is a serious problem. To be sure, I suggest that you collect a random sample of patient charts in which either preventive tests or diagnostic tests presented abnormal results. Then, find the percent in which patients were not notified. If the percent is too high in your opinion then put in place a process to prevent such mistakes and regularly check on its effectiveness. Now let me illustrate two situations where data is used to drive decisions. I happen to be involved in both and have seen the positive results first hand. The first involves the alignment of prevention services in the area of alcohol and other drugs. Under the direction of Community Systems Investments International of Louisville, Kentucky several organizations in Kent County Michigan are working to prevent duplication of services and making sure they are delivering the most effective prevention services possible to the right populations. At the root of all of their efforts is a strong emphasis on data collection to drive all decisions. The end result should
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