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    Financing, a Review of all Your Options Available
    It's a common saying that live within your means or don't spend what you don't have.But today's philosophy is quite different. The idea of having to slog, save, suffer and sacrifice all your desires in the hope of being able to buy things or enjoy a trip "some day", is just not palatable to the young generation of today. They don't like idea of saving up money and dying rich so that their children can enjoy their hard-earned money. Today's mantra is not only enjoy all the money you have now, but also to enjoy today and pay tomorrow.And this is where the finance companies come in. Financing is a huge industry today, especially in the USA. But this culture is fast catching on in even countries like India, whose people were, in the past,a conservative lot when it came to spending. Today one can finance practically every commodity that can be sold. From two-wheelers to expensive motor cars, from computers to homes, from education to holidays, everything can be financed. You just name it and there's a financier waiting for you right there.But with so many choices, what does a person do when he needs to finance for something? Can he just blindly sign on the dotted line? The answer is a definite "No". All the financing companies, no matter how big, are essentially a business person. And much as they may want you to believe that their ultimate aim is to benefit you, one must not be fooled. They, like any other business person, are there for their own good.So what must one do? Just keep your ears and eyes open and read the fine print. Here is a list of some of the things that a borrower must look out for before he enters into an agreement with any financier.1. Look at the reputation of the financing company. Avoid fly-by-night operators. 2. Some companies secretly wish that you default on your payments so that, they can seize whatever you have financed. These companies usually include clauses that makes it possible for them to seize your asset at the drop of a hat! 3. Be clear about the rate of interest being charged. Compare it with the rates being charged by other companies on similar loans. 4. Find out if the interest quoted by them is on reducing balance method or flat on the opening balance. The latter turns out to be far too expensive. 5. Do not hesitate to ask the representative any & all questions. Clarify all your doubts. Ask embarrassing questions if you think they are necessary.And above all:6. Make sure the loan does
    hborhood at night and on weekends to get a taste of the types of activities that go on. Realtor-Ready or Not When you begin the search for your home you have three choices:
      • You can go it alone and do all of the legwork of finding homes by looking in the newspaper, searching online, or simply asking around.
      • You can call a real estate agent and ask them to show you homes.
      • Or, you can sign a contract with a buyer's agent.

    If you're like most people, you probably weren't even aware of that third option. There are some very fundamental differences in these three options. In the first instance, going it alone, you may miss out on a lot of potentially great properties. You will also find that you're not saving any money because the seller pays the commission to the agent based on a percentage of the sales price. In the next section we'll discuss finding a real estate agent. Real Estate Agent When you call an agent and ask them to show you some properties, you have to remember that they are always working for the seller -- not you -- even if they are not the listing agent! (The listing agent is the agent who was hired by the sellers to list their home.) This ties in with the fact that the agent is paid a commission based on the selling price of the house. (Usually a 5-7% split between both agents involved.) So, the higher the sales price, the more money the agent makes. It may be hard to keep this in mind as you spend time with the agent and feel you know and have a relationship with that person.

    Even though you trust the agent, it is very impor

    Free Annual Credit Report
    Getting an annual credit report review has been the advice of many financial managers as they guided their customers to be aware of all information on credit reports. Would the idea of a free annual credit report be good news? Consumers are thrilled with the new federal mandate that demands the three major national credit bureaus offer a free annual credit report to anyone requesting copies of their personal credit reports. An annual credit report is available from each of these bureaus.In the past, an annual credit report would cost a consumer about $9 each. And, considering that each of the credit reports from the three major bureaus could be different, consumers found it simpler to avoid the issue of credit repair. Those consumers that had been denied credit could, however, obtain a copy of their credit report from the bureau that offered the low credit score. This would allow the consumer to see the reason for a low score. But now, with identity theft on the rise, consumers are being urged to keep an eye on their reports, even if there has been no reason to suspect misinformation. An annual credit report review is the future of credit management.Identity theft can occur swiftly and go undetected for months. With a free annual credit report, consumers can now monitor their credit reports for unauthorized activities that may be occurring on their charge cards or banking accounts. With a free annual credit report, consumers can also watch their credit report closely for criminals attempting to obtain a credit card with their credit information. A free annual credit report will definitely help consumers in an offensive attack against identity theft.The free annual credit reports available can be downloaded over the Internet. Consumers need to go the Annual Credit Report website and follow instructions for receiving their own free annual credit report. The annual credit report web page will also give consumers a telephone number to request reports by phone, and an address to send written request to. At this time two thirds of the United States can access this annual credit report, and by September 1, 2005, free annual credit reports will be available to the entire U.S. Take control of your credit history statements by downloading your free annual credit report today.
    What Happens When You Buy A Home?

    On average, people who live in the United States move to new homes about every seven years. That means that every seven years, people just like you are driving around neighborhoods, checking out schools, walking through complete strangers' homes, talking with bankers, and spending large amounts of money (i.e., keeping the economy rolling). The process is a long and sometimes difficult one, but also one that can bring with it a lot of excitement and joy if you find your dream home and can afford it. In this article, we're going to go through the steps involved in a search for the perfect home. For instance, do you really need a real estate agent? Why do you need to be pre-approved by a bank? How do you negotiate the deal? And, how do you keep from getting a lemon?

    Money Matters

    Probably the most important step, and certainly the step you should take first, is to figure out how much you can afford to spend on a new home. If you haven't set up a budget that shows you how much you're spending on everyday things, now is the time to do it. A good budget will help guide you to the right price range of homes as well as prevent you from spending more than you should on your house. This can happen when the bank says you can afford a certain price range of homes based on your income and debt, but they haven't taken into consideration all of your expensive hobbies, your monthly child care expenses, the fact that your car could die at any moment, or your love of international travel. You probably don't want to have to change your lifestyle in order to buy a more expensive home. By having a handle on your personal budget, you can compare your own numbers with what the bank is willing to lend you to come up with a very manageable mortgage payment that will let you continue the same lifestyle you currently have.

    Other Costs

    In addition to the mortgage itself, you'll also have to add property tax and insurance to your monthly payment. And, if you don't make at least a 20% downpayment, you'll also have to add Private Mortgage Insurance. Also, don't forget the expense of closing costs. It can eat into the cash you have available for the downpayment. All of these additional costs add up, so make sure you are comfortable with the total amount of your monthly payment and know how much you can put into a downpayment before you begin your search and fall in love with a house you can't really afford.

    Need vs. Want Armed with a realistic price range, you can now start the process of finding that perfect home. Here is also where you have to keep a level head and think about what you "need" versus what you "want" in a home. Hopefully you can get both, but be prepared to give a little on some things that you don't really need. Keep in mind that finding the perfect home isn't always possible simply because it may not exist. Make a list of things you absolutely need, like three bedrooms, a backyard, a good school district, etc., as well as a list of the things you want, like hardwood floors, skylights, a "smart" house, or a large foyer. Then prioritize those things. If you find a house that comes close to having all of your NEEDS but doesn't have everything you WANT, give it a second look. By keeping these distinctions in mind, you'll prevent yourself from prematurely ruling out certain houses without seeing them first.

    Location is Key

    Location, location, location. We've all heard that the most important thing to look for in a home is its location. It's true -- location is very important, even if you don't plan to be there many years. What to look for in the location of your home may also tie in with the list of priorities we discussed in the previous section. For instance, are you looking for someplace close enough to town that you could walk to shops and restaurants, or do you want the seclusion of a more quiet, rural setting? Do you want your kids to be able to walk to school, or is riding the bus okay? Even if some of these things aren't important to you, when it comes time to sell, the location of the home will always have an impact. The other thing to keep in mind about location is that your preferences will change over the years. What's important to you right now, may not be so important in 10 years and vice versa. For example, having no kids might make you ignore looking into the school district the home is in. Later on, if you do have kids, that will be an important consideration and can also mean moving from a home you love in order for your children to attend better schools. But, is it a good location? There are many reasons why a home's location is so important. As you're shopping for your new home, you may want to consider the following:

    • Proximity to town: How convenient will quick trips to the grocery store be? Do you care?
    • Proximity to schools: Is the school district a good one? Do you like the school your kids would attend? This is important for resale, even if you don't have kids yourself.
    • Proximity to work: How long will your commute to work be?
    • Proximity to other amenities: If you have kids, will you be driving all over the county to take them to sports events and school functions? Would that bother you?
    • Crime rate: Does the area have a high rate of crime compared to other areas of town?
    • Tax rate: Do you have to pay both city and county property taxes?
    • Zoning: What's going to be built next to you in the future? Or, what restrictions might there be on what you can do in your home. Some home businesses can be affected by zoning issues.
    • Restrictive covenants: Does the neighborhood have restrictive covenants, or will you have a chicken farm pop up on the property next to yours? If you want a chicken farm yourself, does the neighborhood allow it?!
    • Homeowners association: Is there an active neighborhood organization that will help maintain and improve the area?
    • Public transportation: Do you have transportation options? Is that important to you?
    • Noise: Go to the property at various times of the day. Is there a lot of noise from traffic? Are you in a flight pattern from the local airport?
    • Safety issues: Are you near a nuclear or other potentially dangerous facility? Is there a landfill nearby that lowers the property value?
    • Neighbors: Do the neighbors have similar values to yours? Go to the neighborhood at night and on weekends to get a taste of the types of activities that go on.
    Realtor-Ready or Not When you begin the search for your home you have three choices:
      • You can go it alone and do all of the legwork of finding homes by looking in the newspaper, searching online, or simply asking around.
      • You can call a real estate agent and ask them to show you homes.
      • Or, you can sign a contract with a buyer's agent.

    If you're like most people, you probably weren't even aware of that third option. There are some very fundamental differences in these three options. In the first instance, going it alone, you may miss out on a lot of potentially great properties. You will also find that you're not saving any money because the seller pays the commission to the agent based on a percentage of the sales price. In the next section we'll discuss finding a real estate agent. Real Estate Agent When you call an agent and ask them to show you some properties, you have to remember that they are always working for the seller -- not you -- even if they are not the listing agent! (The listing agent is the agent who was hired by the sellers to list their home.) This ties in with the fact that the agent is paid a commission based on the selling price of the house. (Usually a 5-7% split between both agents involved.) So, the higher the sales price, the more money the agent makes. It may be hard to keep this in mind as you spend time with the agent and feel you know and have a relationship with that person.

    Even though you trust the agent, it is very import

    Tips to Create Banners that Make People Wush to your Website
    The internet world has made banner advertising a popular and widespread form of advertising where practically all the websites have one or the other form of banner advertising on it. Though it is thought that the effectiveness of banner advertising on the web has declined, there are many tips, which if followed, prove to make people rush to your website!People have no time to wait. So make sure the banner ad uses only a small file. This is because a large .gif or .jpg file takes a few seconds to download, wherein the visitor may have either left the page or just scrolled down the page without seeing the banner. And if people don’t see your banner, they are sure not going to click on it! So make it a point to restrict your file size to below 10K or 15K;it may be difficult, but where there is a will, there is a way! Make it a point to have a call to action on your banner. This means having the words ‘click here’ or ‘sign up now’, where you guide the user to click on the banner. The main reason this has to be included is that people are so used to off-line advertising where people just see banners, without having to do anything. They are usually not aware that they have to click on the banner to find out more! So make it a point to have a call to action on your banner ad to improve the effectiveness of the banner.People are always more attracted by moving elements in a banner. As the whole idea of banner advertising is to grab the attention of the reader, using small animation in the banner is sure to achieve this. However, make it small because if the file for the animation is large, then its downloading time will be long. This tries on the patience of the web user and may annoy them. When annoyed, they may also just leave without clicking on the banner. The incorporation of some sort of fake element in the banner also makes the banner successful. There are many fake elements’ banner designers can use like fake scroll bars, fake text boxes and fake submits buttons. When using fake elements, the web user think that they are clicking on a link to another page when clicking on a fake scroll bar, when in reality, they are actually clicking on a banner with a picture of a button and text link.When designing the banner, use bright colors like blue, green and yellow as they have a higher CTR than black and white banners. The color red should be used sparingly. It is quite advisable using the word “free” in the banner as you are bound to get more clicks this way. Of cours
    handle on your personal budget, you can compare your own numbers with what the bank is willing to lend you to come up with a very manageable mortgage payment that will let you continue the same lifestyle you currently have.

    Other Costs

    In addition to the mortgage itself, you'll also have to add property tax and insurance to your monthly payment. And, if you don't make at least a 20% downpayment, you'll also have to add Private Mortgage Insurance. Also, don't forget the expense of closing costs. It can eat into the cash you have available for the downpayment. All of these additional costs add up, so make sure you are comfortable with the total amount of your monthly payment and know how much you can put into a downpayment before you begin your search and fall in love with a house you can't really afford.

    Need vs. Want Armed with a realistic price range, you can now start the process of finding that perfect home. Here is also where you have to keep a level head and think about what you "need" versus what you "want" in a home. Hopefully you can get both, but be prepared to give a little on some things that you don't really need. Keep in mind that finding the perfect home isn't always possible simply because it may not exist. Make a list of things you absolutely need, like three bedrooms, a backyard, a good school district, etc., as well as a list of the things you want, like hardwood floors, skylights, a "smart" house, or a large foyer. Then prioritize those things. If you find a house that comes close to having all of your NEEDS but doesn't have everything you WANT, give it a second look. By keeping these distinctions in mind, you'll prevent yourself from prematurely ruling out certain houses without seeing them first.

    Location is Key

    Location, location, location. We've all heard that the most important thing to look for in a home is its location. It's true -- location is very important, even if you don't plan to be there many years. What to look for in the location of your home may also tie in with the list of priorities we discussed in the previous section. For instance, are you looking for someplace close enough to town that you could walk to shops and restaurants, or do you want the seclusion of a more quiet, rural setting? Do you want your kids to be able to walk to school, or is riding the bus okay? Even if some of these things aren't important to you, when it comes time to sell, the location of the home will always have an impact. The other thing to keep in mind about location is that your preferences will change over the years. What's important to you right now, may not be so important in 10 years and vice versa. For example, having no kids might make you ignore looking into the school district the home is in. Later on, if you do have kids, that will be an important consideration and can also mean moving from a home you love in order for your children to attend better schools. But, is it a good location? There are many reasons why a home's location is so important. As you're shopping for your new home, you may want to consider the following:

    • Proximity to town: How convenient will quick trips to the grocery store be? Do you care?
    • Proximity to schools: Is the school district a good one? Do you like the school your kids would attend? This is important for resale, even if you don't have kids yourself.
    • Proximity to work: How long will your commute to work be?
    • Proximity to other amenities: If you have kids, will you be driving all over the county to take them to sports events and school functions? Would that bother you?
    • Crime rate: Does the area have a high rate of crime compared to other areas of town?
    • Tax rate: Do you have to pay both city and county property taxes?
    • Zoning: What's going to be built next to you in the future? Or, what restrictions might there be on what you can do in your home. Some home businesses can be affected by zoning issues.
    • Restrictive covenants: Does the neighborhood have restrictive covenants, or will you have a chicken farm pop up on the property next to yours? If you want a chicken farm yourself, does the neighborhood allow it?!
    • Homeowners association: Is there an active neighborhood organization that will help maintain and improve the area?
    • Public transportation: Do you have transportation options? Is that important to you?
    • Noise: Go to the property at various times of the day. Is there a lot of noise from traffic? Are you in a flight pattern from the local airport?
    • Safety issues: Are you near a nuclear or other potentially dangerous facility? Is there a landfill nearby that lowers the property value?
    • Neighbors: Do the neighbors have similar values to yours? Go to the neighborhood at night and on weekends to get a taste of the types of activities that go on.
    Realtor-Ready or Not When you begin the search for your home you have three choices:
      • You can go it alone and do all of the legwork of finding homes by looking in the newspaper, searching online, or simply asking around.
      • You can call a real estate agent and ask them to show you homes.
      • Or, you can sign a contract with a buyer's agent.

    If you're like most people, you probably weren't even aware of that third option. There are some very fundamental differences in these three options. In the first instance, going it alone, you may miss out on a lot of potentially great properties. You will also find that you're not saving any money because the seller pays the commission to the agent based on a percentage of the sales price. In the next section we'll discuss finding a real estate agent. Real Estate Agent When you call an agent and ask them to show you some properties, you have to remember that they are always working for the seller -- not you -- even if they are not the listing agent! (The listing agent is the agent who was hired by the sellers to list their home.) This ties in with the fact that the agent is paid a commission based on the selling price of the house. (Usually a 5-7% split between both agents involved.) So, the higher the sales price, the more money the agent makes. It may be hard to keep this in mind as you spend time with the agent and feel you know and have a relationship with that person.

    Even though you trust the agent, it is very impor

    Careers Case Study; The Woman Executive
    Most women executives understand they work in what has historically been a man’s business world. Most of these hard charging kick butt women have no problem with such a scenario and understand the facts and reality. Indeed they choose to find their own way into that world and function in it they say.As a man well I must admit that it might be a little intimidating for a man to work under a woman due to our social engineering, yet as a free market person. I want the BEST person for the job, irregardless of gender or whatever. Sometimes that happens to be a woman, sometimes a man, who cares.Efficiency should rule the day. And there should be no quota laws over who gets picked man or woman, it should be based on who is most qualified to do the job. I liken this issue to an experience I had my senior year in High School when I lost a track scholarship full-ride because I did not have a Mexican Sir Name. This was during the California State Mandate for quotas.The Mexican fellow was a nice guy, but yet I was class-president, 4-year letterman, ran a small business from age 12, had better grades, honors classes he did not have and was a superior athlete with better times by 15-seconds in running the mile and mind you this was a Track Scholarship. So I too am bothered by government intervention on such things; perhaps the libertarian leanings, which propel these thoughts. I go for reality.And to that point, does it really matter if your boss is a man or a woman as long as they are best, brightest or most proficient at that job? You be the judge, but for me, I am fine with woman leaders and have met enough of them who I believe have the right stuff to not be bothered by executive woman in power. Consider all this in 2006.
    it a second look. By keeping these distinctions in mind, you'll prevent yourself from prematurely ruling out certain houses without seeing them first.

    Location is Key

    Location, location, location. We've all heard that the most important thing to look for in a home is its location. It's true -- location is very important, even if you don't plan to be there many years. What to look for in the location of your home may also tie in with the list of priorities we discussed in the previous section. For instance, are you looking for someplace close enough to town that you could walk to shops and restaurants, or do you want the seclusion of a more quiet, rural setting? Do you want your kids to be able to walk to school, or is riding the bus okay? Even if some of these things aren't important to you, when it comes time to sell, the location of the home will always have an impact. The other thing to keep in mind about location is that your preferences will change over the years. What's important to you right now, may not be so important in 10 years and vice versa. For example, having no kids might make you ignore looking into the school district the home is in. Later on, if you do have kids, that will be an important consideration and can also mean moving from a home you love in order for your children to attend better schools. But, is it a good location? There are many reasons why a home's location is so important. As you're shopping for your new home, you may want to consider the following:

    • Proximity to town: How convenient will quick trips to the grocery store be? Do you care?
    • Proximity to schools: Is the school district a good one? Do you like the school your kids would attend? This is important for resale, even if you don't have kids yourself.
    • Proximity to work: How long will your commute to work be?
    • Proximity to other amenities: If you have kids, will you be driving all over the county to take them to sports events and school functions? Would that bother you?
    • Crime rate: Does the area have a high rate of crime compared to other areas of town?
    • Tax rate: Do you have to pay both city and county property taxes?
    • Zoning: What's going to be built next to you in the future? Or, what restrictions might there be on what you can do in your home. Some home businesses can be affected by zoning issues.
    • Restrictive covenants: Does the neighborhood have restrictive covenants, or will you have a chicken farm pop up on the property next to yours? If you want a chicken farm yourself, does the neighborhood allow it?!
    • Homeowners association: Is there an active neighborhood organization that will help maintain and improve the area?
    • Public transportation: Do you have transportation options? Is that important to you?
    • Noise: Go to the property at various times of the day. Is there a lot of noise from traffic? Are you in a flight pattern from the local airport?
    • Safety issues: Are you near a nuclear or other potentially dangerous facility? Is there a landfill nearby that lowers the property value?
    • Neighbors: Do the neighbors have similar values to yours? Go to the neighborhood at night and on weekends to get a taste of the types of activities that go on.
    Realtor-Ready or Not When you begin the search for your home you have three choices:
      • You can go it alone and do all of the legwork of finding homes by looking in the newspaper, searching online, or simply asking around.
      • You can call a real estate agent and ask them to show you homes.
      • Or, you can sign a contract with a buyer's agent.

    If you're like most people, you probably weren't even aware of that third option. There are some very fundamental differences in these three options. In the first instance, going it alone, you may miss out on a lot of potentially great properties. You will also find that you're not saving any money because the seller pays the commission to the agent based on a percentage of the sales price. In the next section we'll discuss finding a real estate agent. Real Estate Agent When you call an agent and ask them to show you some properties, you have to remember that they are always working for the seller -- not you -- even if they are not the listing agent! (The listing agent is the agent who was hired by the sellers to list their home.) This ties in with the fact that the agent is paid a commission based on the selling price of the house. (Usually a 5-7% split between both agents involved.) So, the higher the sales price, the more money the agent makes. It may be hard to keep this in mind as you spend time with the agent and feel you know and have a relationship with that person.

    Even though you trust the agent, it is very impor

    Boxing at Madison Square Garden
    As I came out of the dark and dirty subway station at 32nd Street and Eighth Ave in New York City- I could see Madison Square Garden. In front of the building a line of yellow taxi cabs were parked against the curb. One after another they took their passengers, and then sped off into traffic as if running in a NASCAR race. I walked past the two policemen guarding the media entrance and entered the building. I needed to get to the fifth floor, arena level, for a Heavyweight Championship boxing match being held that night.As a broadcast engineer I travel the States technically supporting broadcasters at various events, from News to Sport. My small company caters to mostly European clients. I was to sit ringside, with my German clients, assisting them in broadcasting the fight “live” on German Radio. The other broadcasters in attendance were HBO cable, Poland, Japan, and German Television. In days gone by a heavyweight championship boxing match might bring to ringside perhaps a dozen or so broadcasters from all over the world. Nowadays most receive the pictures and audio from a satellite feed in their home studio. They talk over the pictures as if they were there, but they actually aren’t. Their viewers won’t know the difference. The reason for this is the high fees for the broadcast rights. No longer can they afford to send their own commentators. More money would have to be spent on hotels, meals, travel, and expense allowances if they did.After showing the Garden security my press credential, I took my broadcast cases, filled with microphones, headsets and amplifiers up to the 5th floor. The entrance to the event area was just a few feet away and I could see the boxing ring being constructed. The Garden workers were busy tightening the ropes while someone from the lighting company hung 60 feet over the ring positioning the spotlights. HBO was setting up their TV monitors, microphones, and communications back to their production truck. The table I was going to be using for my broadcast equipment wasn’t setup yet due to the forklifts and the lighting people. The ring area is a busy and dangerous place to be at that time. I usually sit in the back until all the work is finished.It was two o’clock in the afternoon when the tables were finally in position and I was able to start setting up. As I began I heard HBO balancing the ring microphones. One came from high above the Garden and would be lowered for Michael Buffer, the ring announcer. The others were the effects
    od one? Do you like the school your kids would attend? This is important for resale, even if you don't have kids yourself.
  • Proximity to work: How long will your commute to work be?
  • Proximity to other amenities: If you have kids, will you be driving all over the county to take them to sports events and school functions? Would that bother you?
  • Crime rate: Does the area have a high rate of crime compared to other areas of town?
  • Tax rate: Do you have to pay both city and county property taxes?
  • Zoning: What's going to be built next to you in the future? Or, what restrictions might there be on what you can do in your home. Some home businesses can be affected by zoning issues.
  • Restrictive covenants: Does the neighborhood have restrictive covenants, or will you have a chicken farm pop up on the property next to yours? If you want a chicken farm yourself, does the neighborhood allow it?!
  • Homeowners association: Is there an active neighborhood organization that will help maintain and improve the area?
  • Public transportation: Do you have transportation options? Is that important to you?
  • Noise: Go to the property at various times of the day. Is there a lot of noise from traffic? Are you in a flight pattern from the local airport?
  • Safety issues: Are you near a nuclear or other potentially dangerous facility? Is there a landfill nearby that lowers the property value?
  • Neighbors: Do the neighbors have similar values to yours? Go to the neighborhood at night and on weekends to get a taste of the types of activities that go on.
  • Realtor-Ready or Not When you begin the search for your home you have three choices:
      • You can go it alone and do all of the legwork of finding homes by looking in the newspaper, searching online, or simply asking around.
      • You can call a real estate agent and ask them to show you homes.
      • Or, you can sign a contract with a buyer's agent.

    If you're like most people, you probably weren't even aware of that third option. There are some very fundamental differences in these three options. In the first instance, going it alone, you may miss out on a lot of potentially great properties. You will also find that you're not saving any money because the seller pays the commission to the agent based on a percentage of the sales price. In the next section we'll discuss finding a real estate agent. Real Estate Agent When you call an agent and ask them to show you some properties, you have to remember that they are always working for the seller -- not you -- even if they are not the listing agent! (The listing agent is the agent who was hired by the sellers to list their home.) This ties in with the fact that the agent is paid a commission based on the selling price of the house. (Usually a 5-7% split between both agents involved.) So, the higher the sales price, the more money the agent makes. It may be hard to keep this in mind as you spend time with the agent and feel you know and have a relationship with that person.

    Even though you trust the agent, it is very impor

    Customer Service - The Disney Way
    We had been there a number of times. Ever since our first trip there in 1980 - quite an adventure at that time when travelling from the UK. On that very first visit, my wife was pregnant with our first child, yet this visit in the year 2000, seemed to show us how things had changed.Back in 1980, we bought 'Disney Dollars' a gift voucher featuring all the stars of the shows. There were three denominations and we brought them home and had them framed, back and front.In 2000, we wanted to add to our collection with the souvenir millennium ones, yet left it to our very last night to make our purchase.Imagine our disappointment when we went to Guest Services at the bottom of Main Street to hear that the $10 voucher was being only sold in EPCOT, as a 'trial'. Not being one to give up on this, I wished to register my complaint and asked for a senior manager, only to be told that there was no-one about.So I then asked for the name of the manager at the most senior level in Disney World, but again, I was told just to write to Customer Services and I was given an address in Florida.That wasn't good enough for me, so I suggested that I would write to Michael Eisner in Burbank, California, where Disney's corporate head office is. I was told by the guest services representative that, 'I'd never hear back from him'!When I got home, that is exactly what I did. And about three weeks after I sent off the letter, I had a phone call - in fact, I had two phone calls, because I was out when the first one was fielded by my wife. In the second 20-minute call (not, I hasten to add, from Micheal Eisner, but from a nice lady 'in his office'), she profusely apologised, questioned me a lot on the issue that I'd raised and pointed me in the direction of where I could buy these vouchers by post. It was a detailed enquiry, so that 'we can learn from your experience and put it right'.I was impressed.But not so impressed as I was four months later when I received a two-page letter from another department, explaining what they had done to rectify the experience I'd had, in detail, as well as sending me a full set of the vouchers I'd wanted in the first place, free of charge.The Disney experience is one which is well known - in fact the way their customer service process works has been described at length in a great little book called 'Be Our Guest' as part of their Disney Institute offer.Both these
    hborhood at night and on weekends to get a taste of the types of activities that go on. Realtor-Ready or Not When you begin the search for your home you have three choices:
      • You can go it alone and do all of the legwork of finding homes by looking in the newspaper, searching online, or simply asking around.
      • You can call a real estate agent and ask them to show you homes.
      • Or, you can sign a contract with a buyer's agent.

    If you're like most people, you probably weren't even aware of that third option. There are some very fundamental differences in these three options. In the first instance, going it alone, you may miss out on a lot of potentially great properties. You will also find that you're not saving any money because the seller pays the commission to the agent based on a percentage of the sales price. In the next section we'll discuss finding a real estate agent. Real Estate Agent When you call an agent and ask them to show you some properties, you have to remember that they are always working for the seller -- not you -- even if they are not the listing agent! (The listing agent is the agent who was hired by the sellers to list their home.) This ties in with the fact that the agent is paid a commission based on the selling price of the house. (Usually a 5-7% split between both agents involved.) So, the higher the sales price, the more money the agent makes. It may be hard to keep this in mind as you spend time with the agent and feel you know and have a relationship with that person.

    Even though you trust the agent, it is very important to never reveal the highest price you are willing to pay, or other concessions you know you would be willing to make. Because the agent represents the seller, he/she must relay this type of information to the seller. The flip side of this is also true. Again because the agent is representing the seller, he/she is not allowed to divulge anything that would tip the scales in your favor -- like why the seller is selling or how low the seller will probably go regarding the selling price. Remember, the agent is bound by contract to work to get the best possible deal for the seller. In the next section, we'll discuss your third option, buyer's agents. Buyer's Agent Your third option, using a buyer's agency, means the agent is working with your best interests (and wallet) in mind. A buyer's agent will work to negotiate the best price, ensure the property is inspected, and make sure you have the representation you need. Things you tell a buyer's agent remain confidential. Using a buyer's agent also means that you will be shown homes that are For Sale By Owner (FSBO). It might seem like using a buyer's agency means you are going to pay more -- but that's not always the case.

    Although there are situations where agents charge an hourly fee, or a flat fee for the service, in most situations they are simply working for the same commission that is paid by the seller and split it with the seller's listing agent. While there is still some argument that this method leaves the incentive for a higher sales price, buyer's agencies counter that by pointing out that a $10,000 savings for the buyer only amounts to a $150 difference in commission for the buyer agent. They feel that the benefit of your satisfaction with their service and the word of mouth promotion they will get outweigh the loss of this small amount of money. The type of agreement you sign with a buyer's agent will dictate how the arrangement works. A limited agency agreement may stipulate, specifically, for what the agent will be paid. For instance, the agreement might state that if you find a home on your own, then no commission will be paid. Basically, you can negotiate the terms of the agreement up front so both you and the agent know what to expect and are comfortable with the relationship. Typically, however, if the agent has been otherwise very helpful and attentive, most buyers still pay some type of commission even if the agent was not involved in finding the home they end up purchasing. If you do decide to use a buyer's agent, be sure to read the next section.

    Be on the lookout for: If you decide to use a buyer's agent be on the lookout for:

      • Dual agency: This means the agent (or agents) are working on both sides of the fence. For example, an agent with XYZ Realty may represent the seller, while another agent (or the same agent) also with XYZ Realty represents the buyer. There are obviously arguments against this arrangement because of conflicts of interest, but nonetheless, it is still a common practice. In the dual agency situation, both the buyer (you) and the seller must be made aware of the arrangement and privileged information can't be shared unless you agree to it.
      • Neglecting to specify: If you begin working with an agent and forget to ask for or sign a buyer's agency agreement then the agent automatically represents the seller. In most cases, the agent will bring this up and offer you the choice. If, however, the agent is the listing agent for a house you are interested in then the relationship automatically becomes that of a "dual agency."
      • Buyers' Agency Clause: One potential problem with signing a buyer's agency agreement may come with a blanket clause stating that the agent gets a commission on any home purchase. If you think it is likely that you will find something without the help of the agent then you may want to specify in the agreement that a home you find on your own (a FSBO, for example) will not require payment of the standard commission.
      • "In-house" Listings: If you're working with a traditional agent (or listing agent) rather than an exclusive buyer's agent, be aware that you might get a little harder sales pitch for their own listings, or the listings held by their brokerage firm simply because they make more money that way.
      • Release Clause: Make sure you have a "release clause" in your buyer's agency agreement just in case you find out you just don't like your agent. This will allow you to sever ties without any future problems. You may need to take advantage of this clause BEFORE you see any houses -- or at least any houses you think you are interested in.
    • The Great House Hunt Once you've made the agent decision, you are ready to start house hunting. The agent will search the Multiple Listing Service (MLS) and give you a printout of houses that meet the criteria for your ideal home. If you are using a buyer's agent, you may also get a list of For-Sale-by-Owner (FSBO) homes to look at in addition to the MLS list. Don't forget to do some looking around of your own just in case the agent misses something. This is where your communication with the agent is critical. The agent needs to have a really good idea of what you want in order to make your search as efficient as possible.
    • Making an Offer When you've found the house and are ready to make an offer there are several steps you need to take and contracts that need to be drawn up. Here is where your real estate attorney or agent really come in handy. The first thing that happens is your official offer, or bid. When you make the offer, you have to keep in mind that it could easily become a legally binding contract if the seller accepts it. Because of this, you need to make sure the offer includes all of the contingencies, concessions, and other details you need it to cover. In the next section we discuss the items your offer should include. Your Offer Here are some examples of things that should be included your offer:
      • Your offered purchase price and the amount of earnest money you are putting down
      • Home inspection contingencies: Since the inspection may take place after the offer is accepted, you need to state that the entire deal is contingent upon an acceptable inspection report. If the house is on a well and septic system rather than city water and sewer, these should also be inspected.
      • Financing contingencies: You can also include a contingency for getting the mortgage you want (i.e., maximum interest rates, expected terms, etc.)
      • Items included in the purchase: This list can include things like major appliances (often the refrigerator goes with the seller), lig

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