ype of promotion and do not receive any overtime. I have also been asked to come in earlier than I had been to oversee a procedure, which does not require my input and only serves to increase the amount of unpaid overtime I have to do.

I apologise for such a long-winded question, but I am very unhappy in the role and did not wish to take

Question: What do you do when you have been pushed into a role you never wanted that is causing havoc with your life? I have been asked to take on a role for the long term, after having been trained to do it for one month initially to cover someone on leave. That person has now left and I have been pushed sideways into the role, with a minimal pay rise and no consideration for my needs or wants. The role is located in a different site and I am the only representative of my company at this site as it belongs to a contractor company. It has much more responsibility and I do it well, however my basic contract conditions are not being met in this role. I am in a very uncomfortable site, with neck problems caused by the equipment I am using, and I don't get to have lunch due to the workload at the site.

My contract states I am employed to work 7.5 hours each day, but I am generally required to stay between half an hour and two hours longer to ensure the work is done, at no additional overtime compensation. The room where I work is hindered by temperature problems, it is either too hot or too cold. I have been offered an approximate of 7% as a pay rise to compensate for the additional responsibility, although I was told that this was in response to my previous performance and was separate to taking on this role. Therefore I have technically not been given any type of promotion and do not receive any overtime. I have also been asked to come in earlier than I had been to oversee a procedure, which does not require my input and only serves to increase the amount of unpaid overtime I have to do.

I apologise for such a long-winded question, but I am very unhappy in the role and did not wish to take

pay rise and no consideration for my needs or wants. The role is located in a different site and I am the only representative of my company at this site as it belongs to a contractor company. It has much more responsibility and I do it well, however my basic contract conditions are not being met in this role. I am in a very uncomfortable site, with neck problems caused by the equipment I am using, and I don't get to have lunch due to the workload at the site.

My contract states I am employed to work 7.5 hours each day, but I am generally required to stay between half an hour and two hours longer to ensure the work is done, at no additional overtime compensation. The room where I work is hindered by temperature problems, it is either too hot or too cold. I have been offered an approximate of 7% as a pay rise to compensate for the additional responsibility, although I was told that this was in response to my previous performance and was separate to taking on this role. Therefore I have technically not been given any type of promotion and do not receive any overtime. I have also been asked to come in earlier than I had been to oversee a procedure, which does not require my input and only serves to increase the amount of unpaid overtime I have to do.

I apologise for such a long-winded question, but I am very unhappy in the role and did not wish to take

with neck problems caused by the equipment I am using, and I don't get to have lunch due to the workload at the site.

My contract states I am employed to work 7.5 hours each day, but I am generally required to stay between half an hour and two hours longer to ensure the work is done, at no additional overtime compensation. The room where I work is hindered by temperature problems, it is either too hot or too cold. I have been offered an approximate of 7% as a pay rise to compensate for the additional responsibility, although I was told that this was in response to my previous performance and was separate to taking on this role. Therefore I have technically not been given any type of promotion and do not receive any overtime. I have also been asked to come in earlier than I had been to oversee a procedure, which does not require my input and only serves to increase the amount of unpaid overtime I have to do.

I apologise for such a long-winded question, but I am very unhappy in the role and did not wish to take

I work is hindered by temperature problems, it is either too hot or too cold. I have been offered an approximate of 7% as a pay rise to compensate for the additional responsibility, although I was told that this was in response to my previous performance and was separate to taking on this role. Therefore I have technically not been given any type of promotion and do not receive any overtime. I have also been asked to come in earlier than I had been to oversee a procedure, which does not require my input and only serves to increase the amount of unpaid overtime I have to do.

I apologise for such a long-winded question, but I am very unhappy in the role and did not wish to take

ype of promotion and do not receive any overtime. I have also been asked to come in earlier than I had been to oversee a procedure, which does not require my input and only serves to increase the amount of unpaid overtime I have to do.

I apologise for such a long-winded question, but I am very unhappy in the role and did not wish to take it on in the first place. I am exhausted from the extra work and no breaks. I have made it quite clear how unhappy I am, but the role appears to be needed for at least the next five or six months. Any suggestions you can give me would be of assistance.

Answer: This sounds horrible! It is really important for you to be happy and to work in a safe environment. For you to resolve this problem is also really important for you to consider the internal politics that may be happening in the organisation, and the possible reaction of your boss when you make a complaint. To handle this situation most effectively I believe that you need to come up with an action plan. Start by making a list of all the things that you want to resolve. Once you have the first list you need to brainstorm the best way to get agreement from your manager. To do this, create a table with two columns.

On one side list the problems and on the other side list one or two possible solutions. When you approach your manager it is very important to ensure that you remain calm and focused and emphasise that all your recommendations are based on achieving the best possible outcome for the organisation as a whole. Do not be confrontational or angry, as this will put your manger off side. Start by telling him/her about all the amazing work that you have been doing and how the organisation has b