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Casual Articles - Behavioral Interviewing
Tips For Launching Your Bricks And Mortar Business Onto The Web • Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”It doesn’t matter if you are a small firm offering computer parts to local businesses or sell clothes to a wide range of international consumers, launching your bricks and mortar venture across the Internet will most definitely work in your favor. Before you can increase the awareness and interest in your business, there are a few things you should consider, which will make this transition into the World Wide Web much easier. Below you will find a few tips to get you started:1) Assess Potential Start-Up CostsBefore you commit to creating an online presence, you should be aware of all start-up costs, which for some may seem quite intimidating. Website design doesn’t usually cost an arm and a leg and if you possess any creative skills, the final total will be much lower. For the average start-up site, costs are often seen between $500 and $1000. Websites also require a hosting company, which could cost about $20 to $30 per month. Those following a tight budget can find less expensive substitutes in all areas of website design, hosting, and maintenance; it just might take a little longer to locate.2) Offer Up-to-Date InformationSince customer service is handled across the Net, it is important to keep all website information up-to-date and easy-to-find. For those who need additional information before making a purchase, it is vital to offer alt 18. Management: Achieving extraordinary results through effective management of resources, systems and processes. • Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line. • Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.” 19. Leadership: Achieving extraordinary business results through people. • Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives. • Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.” 20. Decision Making: Utilizing effective processes to make decisions. • Listen for an ability to make timely decisions under difficult circumstances. • Sample question: “Give me an example of when you had to make a quick decision when the risk of making an error was high.” 21. Futuristic Thinking: Imagining, envisioning, projecting and/or predicting what has not yet been realized. • Listen for optimism, predictions and a commitment to future possibilities. • Sample question: “Describe a situation when you were correct in seeing a future trend that others didn’t.” 22. Creativity/Innovation: Adapting traditional o Business Relationships at Christmas: Saying Thank You in the Holiday Season Have you ever wondered, while interviewing a candidate, how will you suspend your own personal biases during the interview? Well, if you have, you might want to read on and learn how to do just that.People are critical to the success of any business and they show up in many different roles including employees, customers, shareholders, suppliers, partners, regulators, etc. The businesses that achieve the greatest success are those that place a very high value on business relationships and have a strategy that includes relationship management.It is important to nurture business relationships 365 days per year but the holiday season provides a special opportunity to acknowledge people’s contribution to the business and to say “Thank You!”.Keep the following DOs and DON'Ts in mind as you develop your gift plan for the coming holiday season:DO take action now for this holiday season. If you plan to outsource this activity be selective about who you use. This will reflect on your business. Consider on line ordering from reputable, reliable companies to lessen the workload on yourself or your staff.DO ensure that your contact lists are accurate with correct titles, names, addresses and spelling. If you aren’t sure of spelling, find a way to verify it.DON'T give beyond your means. Look to your budget before deciding on your recognition strategy for the holidays. Options exist at all price levels – starting with a nice card. Also, consider the tax implications of your Behavioral interviewing is a relatively new mode of job interviewing. Employers such as AT&T and Accenture (formerly Andersen Consulting) have been using behavioral interviewing for 15 years, and because increasing numbers of employers are using behavior-based methods to screen job candidates, understanding how to excel in this interview environment is becoming a crucial job-hunting skill. What is Behavior Based Interviewing? Behavior-based interviewing focuses on your past experiences, behaviors, attitudes, personal skills and capacities that are job-related. It is based on the belief that past behavior and performance predicts future behavior and performance. You may use work experience, outsides activities, hobbies, volunteer work, school projects, family life as examples of your past behavior. However we suggest to focus on job related performance as much as possible. Behavioral Interviewing Questions. This is the key to matching behavioral interviewing questions with specific soft sills or competencies. Below is a short list of 22 competencies with their definitions, suggestions for effective interviewing hints and a sample question for each. 1. Conflict Management: Addressing and resolving conflict constructively. • Listen for proactive identification and resolution of concerns and issues. • Sample question: “Describe the most difficult conflict you’ve ever had to manage.” 2. Employee Development/Coaching: Facilitating and supporting the professional growth of others. • Listen for a belief in the potential of others and promoting of learning and development. • Sample question: “Describe your personal experience with a mentor or coach.” 3. Interpersonal Skills: Effectively communicating, building rapport and relating well to all kinds of people. • Listen for self-awareness, understanding and an ability to communicate effectively with others regardless of differences. • Sample question: “Describe the most difficult working relationship you’ve had with an individual.” 4. Teamwork: Working effectively and productively with other. • Listen for a strong commitment and contributions to team members working towards a specific goal. • Sample question: “Give me an example of one of the most significant contributions you made as a member of a high performing team.” 5. Self-Management: Demonstrating self-control and an ability to manage time and priorities. • Listen for composure, assertiveness and emotional stability. • Sample question: “Give me an example of when you were able to meet the personal and professional demands in your life, yet still maintained a healthy balance.” 6. Empathy: Identifying with and caring about others. • Listen for genuine caring, compassion and initiative in assisting others without expectations of rewards. • Sample question: “Give me an example of when you identified with someone else’s difficulties at work.” 7. Planning/Organizing: Utilizing logical, systematic and orderly procedures to meet objectives. • Listen for logical, organized and systematic approaches. • Sample question: “ Describe the most complex assignment or project you’ve worked on.” 8. Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations. • Listen for extraordinary efforts in responding to customer needs and wants to insure satisfaction. • Sample question: “ Give me an example of when you went out of your way for a customer.” 9. Written Communication: Writing clearly, succinctly and understandably. Look for clear and understandable knowledge or written communication. Sample question: “Give me an example of something you wrote for work that was effective in achieving a communication goal.” 10. Presenting: Speaking effectively to small and large groups. • Listen for awareness, accuracy and composure. • Sample question: “ Describe a situation when you had to give a presentation to a group of people you have never met.” 11. Persuasion: Convincing others to change the way they think, believe or behave. • Listen for persistence, determination and a “never-give-up” attitude in efforts to meet goals. • Sample question: “Describe a situation where you were able to convince others to your way of thinking.” 12. Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective. • Listen for the ability to maintain their direction in spite of obstacles in their path. • Sample question: “Give me an example of the most significant professional goal you have met.” 13. Flexibility: Agility in adapting to change. • Listen for a positive attitude towards lots of activity, multi-tasking and change, in general. • Sample question: “Give me an example of when you were forced to change priorities or direction.” 14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods. • Listen for a positive attitude towards self-improvement, learning and the application of knowledge. • Sample question: “How do you keep current on what’s going on in your field?” 15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions. • Listen for a strong sense of self, personal responsibility, courage and resilience. • Sample question: “What do you think has enabled you to meet your goals?” 16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems. • Listen for an analytical and disciplined approach to solving problems. • Sample question: “Describe a situation when you anticipated a problem.” 17. Negotiation: Facilitating agreements between two or more parties. • Listen for seasoned expertise in negotiating “win-win” agreements. • Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.” 18. Management: Achieving extraordinary results through effective management of resources, systems and processes. • Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line. • Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.” 19. Leadership: Achieving extraordinary business results through people. • Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives. • Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.” 20. Decision Making: Utilizing effective processes to make decisions. • Listen for an ability to make timely decisions under difficult circumstances. • Sample question: “Give me an example of when you had to make a quick decision when the risk of making an error was high.” 21. Futuristic Thinking: Imagining, envisioning, projecting and/or predicting what has not yet been realized. • Listen for optimism, predictions and a commitment to future possibilities. • Sample question: “Describe a situation when you were correct in seeing a future trend that others didn’t.” 22. Creativity/Innovation: Adapting traditional o Microsoft Great Plains - Payroll & HR Inexpensive Solution? Not Any More mple question: “Describe the most difficult conflict you’ve ever had to manage.”Microsoft Great Plains is main Microsoft Business Solutions accounting package for the US market. You should probably expect some issues when you have software development company to be bought by big player - in this case Great Plains Software was bought by Microsoft (Bill Gates was a friend to Doug Burgum - owner and leader of Great Plains Software - Great Plains Dynamics/eEnterprise). We certainly have some influence level in Microsoft Business Solutions, but what happened is out of our decision level and this is really sad story.OK. Let's go to the story itself. Imagine - you are small company who serves to your clients as payroll/Humane Resources outsourcer. Old-days Great Plains Dynamics on Ctree or Pervasive SQL/Btrieve was excellent and inexpensive solution. You could have all your clients need installed on your home computer somewhere in Southern States, enjoying the sun and the niceties of California for k$2 per year with Great Plains software list price of around k$10 with unlimited number of Payroll/HR employeesNow - you have sudden hurricane - over Florida - somebody who is in charge in Microsoft - but really without clear understanding on what is in stake - this person needs to retune the cheap Great Plains version. Good - now you have Small Business Manager with restriction on employee count, then you have so-called Great Plains Standard wh 2. Employee Development/Coaching: Facilitating and supporting the professional growth of others. • Listen for a belief in the potential of others and promoting of learning and development. • Sample question: “Describe your personal experience with a mentor or coach.” 3. Interpersonal Skills: Effectively communicating, building rapport and relating well to all kinds of people. • Listen for self-awareness, understanding and an ability to communicate effectively with others regardless of differences. • Sample question: “Describe the most difficult working relationship you’ve had with an individual.” 4. Teamwork: Working effectively and productively with other. • Listen for a strong commitment and contributions to team members working towards a specific goal. • Sample question: “Give me an example of one of the most significant contributions you made as a member of a high performing team.” 5. Self-Management: Demonstrating self-control and an ability to manage time and priorities. • Listen for composure, assertiveness and emotional stability. • Sample question: “Give me an example of when you were able to meet the personal and professional demands in your life, yet still maintained a healthy balance.” 6. Empathy: Identifying with and caring about others. • Listen for genuine caring, compassion and initiative in assisting others without expectations of rewards. • Sample question: “Give me an example of when you identified with someone else’s difficulties at work.” 7. Planning/Organizing: Utilizing logical, systematic and orderly procedures to meet objectives. • Listen for logical, organized and systematic approaches. • Sample question: “ Describe the most complex assignment or project you’ve worked on.” 8. Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations. • Listen for extraordinary efforts in responding to customer needs and wants to insure satisfaction. • Sample question: “ Give me an example of when you went out of your way for a customer.” 9. Written Communication: Writing clearly, succinctly and understandably. Look for clear and understandable knowledge or written communication. Sample question: “Give me an example of something you wrote for work that was effective in achieving a communication goal.” 10. Presenting: Speaking effectively to small and large groups. • Listen for awareness, accuracy and composure. • Sample question: “ Describe a situation when you had to give a presentation to a group of people you have never met.” 11. Persuasion: Convincing others to change the way they think, believe or behave. • Listen for persistence, determination and a “never-give-up” attitude in efforts to meet goals. • Sample question: “Describe a situation where you were able to convince others to your way of thinking.” 12. Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective. • Listen for the ability to maintain their direction in spite of obstacles in their path. • Sample question: “Give me an example of the most significant professional goal you have met.” 13. Flexibility: Agility in adapting to change. • Listen for a positive attitude towards lots of activity, multi-tasking and change, in general. • Sample question: “Give me an example of when you were forced to change priorities or direction.” 14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods. • Listen for a positive attitude towards self-improvement, learning and the application of knowledge. • Sample question: “How do you keep current on what’s going on in your field?” 15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions. • Listen for a strong sense of self, personal responsibility, courage and resilience. • Sample question: “What do you think has enabled you to meet your goals?” 16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems. • Listen for an analytical and disciplined approach to solving problems. • Sample question: “Describe a situation when you anticipated a problem.” 17. Negotiation: Facilitating agreements between two or more parties. • Listen for seasoned expertise in negotiating “win-win” agreements. • Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.” 18. Management: Achieving extraordinary results through effective management of resources, systems and processes. • Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line. • Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.” 19. Leadership: Achieving extraordinary business results through people. • Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives. • Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.” 20. Decision Making: Utilizing effective processes to make decisions. • Listen for an ability to make timely decisions under difficult circumstances. • Sample question: “Give me an example of when you had to make a quick decision when the risk of making an error was high.” 21. Futuristic Thinking: Imagining, envisioning, projecting and/or predicting what has not yet been realized. • Listen for optimism, predictions and a commitment to future possibilities. • Sample question: “Describe a situation when you were correct in seeing a future trend that others didn’t.” 22. Creativity/Innovation: Adapting traditional o Career Track: Becoming a Patent Attorney mple question: “Give me an example of when you identified with someone else’s difficulties at work.”Choosing a career as a specialized patent attorney in the U.S. means being an attorney who has the required qualifications to represent people and corporations in obtaining patents. A patent attorney acts in all matters and procedures relating to patent law and practice. The career title carries different credentials and positions in various countries, so check for specifics needed.Let’s take a look at a few reasons why a career as a patent attorney is so rewarding.Challenging WorkPatents are involved in many areas of society; they are sought out by individuals as well as corporations. Patent attorneys are the foundation for getting the patent process completed.Patent attorneys, also known as patent lawyers, act as advisors and advocates in the process, representing their clients and supporting their efforts with documentation and legal rights, obligations and suggestions counsel. They need a strong background in engineering or science.Patent attorneys need to be licensed in order to represent parties in court. They need to be able to prepare trial work, think under the gun, and have solid speaking skills. Other skills needed are to be able to do research, prepare documentation and courtroom presentations.Career TidbitsThe following list includes interesting information about this career field according to the U.S. De 7. Planning/Organizing: Utilizing logical, systematic and orderly procedures to meet objectives. • Listen for logical, organized and systematic approaches. • Sample question: “ Describe the most complex assignment or project you’ve worked on.” 8. Customer Service: Anticipating, meeting and/or exceeding customer needs, wants and expectations. • Listen for extraordinary efforts in responding to customer needs and wants to insure satisfaction. • Sample question: “ Give me an example of when you went out of your way for a customer.” 9. Written Communication: Writing clearly, succinctly and understandably. Look for clear and understandable knowledge or written communication. Sample question: “Give me an example of something you wrote for work that was effective in achieving a communication goal.” 10. Presenting: Speaking effectively to small and large groups. • Listen for awareness, accuracy and composure. • Sample question: “ Describe a situation when you had to give a presentation to a group of people you have never met.” 11. Persuasion: Convincing others to change the way they think, believe or behave. • Listen for persistence, determination and a “never-give-up” attitude in efforts to meet goals. • Sample question: “Describe a situation where you were able to convince others to your way of thinking.” 12. Goal Orientation: Energetically focusing efforts on meeting a goal, mission or objective. • Listen for the ability to maintain their direction in spite of obstacles in their path. • Sample question: “Give me an example of the most significant professional goal you have met.” 13. Flexibility: Agility in adapting to change. • Listen for a positive attitude towards lots of activity, multi-tasking and change, in general. • Sample question: “Give me an example of when you were forced to change priorities or direction.” 14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods. • Listen for a positive attitude towards self-improvement, learning and the application of knowledge. • Sample question: “How do you keep current on what’s going on in your field?” 15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions. • Listen for a strong sense of self, personal responsibility, courage and resilience. • Sample question: “What do you think has enabled you to meet your goals?” 16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems. • Listen for an analytical and disciplined approach to solving problems. • Sample question: “Describe a situation when you anticipated a problem.” 17. Negotiation: Facilitating agreements between two or more parties. • Listen for seasoned expertise in negotiating “win-win” agreements. • Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.” 18. Management: Achieving extraordinary results through effective management of resources, systems and processes. • Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line. • Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.” 19. Leadership: Achieving extraordinary business results through people. • Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives. • Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.” 20. Decision Making: Utilizing effective processes to make decisions. • Listen for an ability to make timely decisions under difficult circumstances. • Sample question: “Give me an example of when you had to make a quick decision when the risk of making an error was high.” 21. Futuristic Thinking: Imagining, envisioning, projecting and/or predicting what has not yet been realized. • Listen for optimism, predictions and a commitment to future possibilities. • Sample question: “Describe a situation when you were correct in seeing a future trend that others didn’t.” 22. Creativity/Innovation: Adapting traditional o Promote your Business: Start your own Newspaper ng efforts on meeting a goal, mission or objective.Good PR is harder to get than ever these days. There are many good reasons for this and the proliferation of PR agencies and one-man bands play only a small part.The real culprit is technology. In the good ol’ days (if they ever existed) getting some really cool press coverage depended on two things: A. Having a product to sell or announcement to make which would fall into the category of newsworthy items. B. The relationship that existed between the PR agent and the beleaguered editor of the publication targeted.Within that matrix it was relatively easy to get good press coverage. You provided the product and chose the right PR Agency and they did the rest.Not so today.Each editor of each publication in every corner of the planet is laboring under tight deadlines, low costs, hardly any time at all and so many press releases and product placement offers hitting the newsdesk that they could easily fill most landfills in the country.Why?Well, the shrinking of newspaper and magazine staff for one has seen a glut of PR Agencies springing up everywhere. You’d expect that.Journalists have to make a living through writing and their contacts and Public Relations offers a relatively easy route to a full fridge at the end of the month. For professionals who struggle with deadlines and challenging subjects on a daily basis, knocki • Listen for the ability to maintain their direction in spite of obstacles in their path. • Sample question: “Give me an example of the most significant professional goal you have met.” 13. Flexibility: Agility in adapting to change. • Listen for a positive attitude towards lots of activity, multi-tasking and change, in general. • Sample question: “Give me an example of when you were forced to change priorities or direction.” 14. Continuous Learning: Taking initiative in learning and implementing new concepts, technologies and/or methods. • Listen for a positive attitude towards self-improvement, learning and the application of knowledge. • Sample question: “How do you keep current on what’s going on in your field?” 15. Personal Effectiveness: Demonstrating initiative, self-confidence, resiliency and a willingness to take responsibility for personal actions. • Listen for a strong sense of self, personal responsibility, courage and resilience. • Sample question: “What do you think has enabled you to meet your goals?” 16. Problem Solving: Anticipating, analyzing, diagnosing and resolving problems. • Listen for an analytical and disciplined approach to solving problems. • Sample question: “Describe a situation when you anticipated a problem.” 17. Negotiation: Facilitating agreements between two or more parties. • Listen for seasoned expertise in negotiating “win-win” agreements. • Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.” 18. Management: Achieving extraordinary results through effective management of resources, systems and processes. • Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line. • Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.” 19. Leadership: Achieving extraordinary business results through people. • Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives. • Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.” 20. Decision Making: Utilizing effective processes to make decisions. • Listen for an ability to make timely decisions under difficult circumstances. • Sample question: “Give me an example of when you had to make a quick decision when the risk of making an error was high.” 21. Futuristic Thinking: Imagining, envisioning, projecting and/or predicting what has not yet been realized. • Listen for optimism, predictions and a commitment to future possibilities. • Sample question: “Describe a situation when you were correct in seeing a future trend that others didn’t.” 22. Creativity/Innovation: Adapting traditional o Budgeting and Forecasting Tips for Small Business • Sample question: “Give me an example of when you were able to facilitate a “win-win” agreement between two or more adversarial parties.”Small businesses have to be careful when it comes to their finances because one small error, like ordering too much inventory, could spell financial disaster. That’s why budgeting and forecasting tips for the small business are incredibly important for the small business owner. Knowing how much money can be spent and on what is the most important thing for a small business to stay afloat. Two things that can help small businesses with this include forecasting software and budgeting software. Installing this information on your computer will allow you to keep track of the business’s past, present, and future and forecast different trends not to mention manage the budget. The following information will show you just how important budgeting and forecasting are for small businesses.First of all, any time the business needs a loan a budget will be required before any financing is offered. The reason this is important is because lenders want to see where money is spent and overall where money is being made. Also, when you use a budget you will always know how much you can spend, what risks you can take, and how your business is doing at a particular time. When you create a budget for your business you will need to sit down with last months’ bills to include them in the expense portion of your report. You don’t want to just throw out random numbers. Instead, you want 18. Management: Achieving extraordinary results through effective management of resources, systems and processes. • Listen for shrewd business sense, understanding of operational issues and an ability to improve the bottom line. • Sample question: “Describe the largest budget you’ve ever developed and had responsibility for managing.” 19. Leadership: Achieving extraordinary business results through people. • Listen for an ability to obtain the trust, commitment and motivation of others to achieve goals and objectives. • Sample question: “If you have held a leadership position in the past, draw the organizational chart above and below your position to illustrate the scope of your leadership responsibilities.” 20. Decision Making: Utilizing effective processes to make decisions. • Listen for an ability to make timely decisions under difficult circumstances. • Sample question: “Give me an example of when you had to make a quick decision when the risk of making an error was high.” 21. Futuristic Thinking: Imagining, envisioning, projecting and/or predicting what has not yet been realized. • Listen for optimism, predictions and a commitment to future possibilities. • Sample question: “Describe a situation when you were correct in seeing a future trend that others didn’t.” 22. Creativity/Innovation: Adapting traditional or devising new approaches, concepts, methods, models, designs, processes, technologies, and/or systems. • Listen for “out-of-the-box” thinking and unusual approaches. • Sample question: “ Describe a work situation when you adapted a concept, design, process or system to meet a need.” Be sure to probe for as many details and specifics as possible such as names, dates and other verifiable information. Skilled interviewers will also ask candidates for their thoughts or feelings about a situation to gain further insight. How Can I Prepare for A Behavioral Interview? • Be familiar with the type of positions for which you’re applying. • Reflect on your own background. What skills do you have that relate to the job you are applying for? • Think of examples from your past experience where you demonstrated those skills. How can you give an example about your use of particular skills or knowledge? • Be prepared to provide examples of when results didn’t turn out as you planned. What did you do then? In hindsight, what would you do differently? • Identify two or three of your strengths and determine how you will convey these assets during the interview. • Once you land your desired position, keep a personal achievement diary to help document demonstrated performance. How Do I Prepare For a Behavioral Interview If I Am The Interviewer or Company Hiring? • If the job could talk; what would it say? About: o The behaviors of the person who will always be able to deliver superior performance? o The attitudes of the people doing the job? o The attributes or soft skills needed for superior performance? • Job Benchmarking with a system such as Trimetrix, reveals why, how and what an individual can contribute to a job. • It identifies a complete hierarchy of competencies or personal skills. It allows you to clarify any position issues. It prioritizes and validates the competencies required. • This can be done for any: o Leadership/Management Exempt position o Professional Exempt position o Hourly non-exempt position • Anytime you need an unbiased opinion about whether someone is right or wrong for the job, the computer will analyze the input of up to ten respondents to identify the importance of the 23 soft skills competencies. • Where can you do this…through the Internet! Have up to ten respondents identify the importance of the 23 soft skills competencies and then see how your candidate matches up. For more information about the Trimetrix Process or how to benchmark a job, please feel free to call Well-Run Concepts at 877-566-2900, email us at Success@Well-Run.com or visit us on the Web at www.Well-Run.com The premise behind behavioral interviewing is that the most accurate predictor of future performance is past performance in similar situations. Behavioral interviewing, in fact, is said to be 55 percent predictive of future on-the-job behavior, while traditional interviewing is only ten percent predictive. Good luck with the process of Behavioral Interviewing and Well-Run Concepts encourages you to use the Behavioral Interviewing questions provided in this article to get you started.
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