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    Frequently Asked Autoresponder Questions
    Autoresponders are one of the most popular tools used on the Internet, as they will enable you to put a portion of your business on auto-pilot.Over the years, I have received many questions about autoresponders and have devised a list of the most frequently asked autoresponder questions.Question: I'm new to Internet marketing and am continually hearing about the benefits of using an autoresponder. Can you please explain exactly what an autoresponder is?Answer: Autoresponders are one of the top promotional tools available online today. They are also known as automatic responders, mailbots, automatic email and email on demand. They were derived from the very popular fax on demand and designed to automatically respond to any email message sent to it with an automatic response.Autoresponder programs vary from software set up to run with your desktop email program and automatically answer your incoming email to a script that runs on your server. The script may run a Web-based autoresponder system that utilizes a web page form, or it may run with your pop email account on your server. It is programmed to automatically send out a predetermined message when a message is received to a specified script address or email address.Question: My hosting company provides access to autoresponders, but I have no idea what they're used for. Can you please explain?Answer: There are many advantages associated with the use of autoresponders. Not only do they automate the daily task of manually replying to requests for information, but they also provide instant gratification for the recipient.Autoresponders can be used in an unlimited number of ways including:• Sample ezine copy for potential subscribers• Articles for publication - A great way for writers to distribute their articles• Offer free powerful reports on various subjects and use your signature file at the end to promote your site or business• Offer free resources with information about your site, product or business• Information about your business opportunity• Product listings• Price list• Welcome letters• Thank you letters• Order confirmations• Advertising ratesQuestion: Can you tell me what I should look for when selecting an autoresponder service?Answer:When selecting an autoresponder service, there are many factors that need to be taken into consideration to ensure maximum performance.The service you select should provide all of the following:• Personalized responses - This makes the recipient feel that the message was sent specifically to them.• Automatic follow ups - Studies have shown it may take up to seven contacts before closing a sale.• Unlimited text length - If you are inhibited by the amou
    mage PacSun projects is relatively undiluted. Other retailers run a greater risk of striking a discordant note.

    Merchandise

    Pacific Sunwear’s total sales consist of approximately 67% name brand sales and 33% proprietary brand sales. Pacific Sunwear’s two largest individual branded vendors are Quiksilver (ZQK) and Billabong. Both companies are probably still best known for their surf wear; however, they have branched out into other merchandise such as skateboarding and snowboarding apparel and various accessories. Quiksilver is responsible for sales of the Quiksilver, Roxy, and DC Shoes brands; Billabong is responsible for sales of both the Billabong and Element brands.

    Each company’s merchandise accounts for about 10% of Pacific Sunwear’s total sales or about 15% of total name brand sales. In other words, about twenty cents of every dollar spent at Pacific Sunwear stores is spent on Quiksilver or Billabong products. These percentages are based on Pacific Sunwear’s company wide total sales numbers; therefore, it is safe to say sales of Quiksilver and Billabong products make up well over one-fourth of all sales at PacSun stores.

    Pacific Sunwear’s total sales consist of approximately 65% apparel, 20% accessories, and 15% footwear. Pacific Sunwear has always sold more guys’ apparel than girls’ apparel. In recent years, the gap has narrowed slightly. Currently, apparel sales consist of approximately 55% guys’ apparel and 45% girls’ apparel.

    Apparel sales account for a smaller percentage of Pacific Sunwear’s total sales than they had in previous years, because sales of footwear have been growing much faster than sales of

    SEO Traffic - The Easy Task of Generating SEO Traffic
    Did you think that only specialists in search engine optimization could generate SEO traffic? Well, you might be mistaken. Though there are some that are already experts with SEO, even if you are not that knowledgeable, you can still drive SEO traffic for your web site.Even with just little background in web design, you can do this easy task. For starters, you can collate articles from ezines that you can use. To prevent getting in trouble, you should not alter a thing on the article and include the information about the author. From there, you can include the URL of your web site. These articles were already crafted in a manner to optimize search engines. So the chances of customers stumble upon these articles and your link is very high.On the other hand, you can also create your own articles that are keywords-rich so that you can land as top page ranking on popular search engines. You need to include these keywords in the title of your own article and subheadings. While maintaining a good keyword density on your article, you also need to make sure that your article would be informative as well as adopt a friendly tone.Though things may not work in a flash with search engine optimization, still it is the first best option should anyone decide to increase the traffic in their web site. Just follow the simple techniques for generating SEO traffic and you might be improving the position of your web site eventually.
    Pacific Sunwear (PSUN) operates two mall based retail chains: PacSun and d.e.mo. PacSun is a nationwide surf and skate themed chain with about 900 locations comprising approximately 3.25 million square feet. d.e.m.o. is a hip hop themed chain with about 200 stores comprising approximately 500,000 square feet. Both chains target the “teen” market (specifically, guys and girls ages 12-24).

    Locations

    Nationwide, PacSun operates approximately 800 PacSun stores and 100 PacSun Outlets. Unlike PacSun stores, which are very evenly distributed on the basis of population, PacSun Outlets are skewed towards highly populous states with large areas of extraordinarily high population density (“suburban sprawl”). The only exceptions are Virginia, North Carolina, and Louisiana. While the number of stores in any one state is small enough that the disproportionate concentration of PacSun Outlets in these states may be purely coincidental, I doubt it.

    More likely, PacSun Outlets in these states are meant to benefit from the expected population growth in their surrounding communities, and were developed because of the danger of saturation in states such as New York, New Jersey, Maryland, Michigan, Illinois, and California. I have not heard management discuss this matter. So, it is pure conjecture on my part. It will be interesting to see where the new PacSun and PacSun Outlets are located.

    For the most part, PacSun stores are not unusually concentrated in any state or region. In fact, they are eerily evenly distributed relative to state populations. It is likely management has intentionally acted to ensure an even distribution of PacSun stores across the U.S. As a result, regional economic and demographic trends will have no material effect on PacSun’s operations.

    d.e.m.o. stores are not (yet) as evenly distributed. They are disproportionately located in Northeastern states, Southeastern states, and California. There are relatively few d.e.m.o. stores west of the Appalachians and east of the Sierra Nevadas. The number of stores in the d.e.m.o. chain is still growing at about 20-25% a year; so, a more even distribution may be achieved in the future. Among teens, hip hop clothing is not limited to the Northeast, Southeast, and California. Therefore, it is unlikely the d.e.m.o. chain will be permanently limited to these regions.

    Strategy

    Pacific Sunwear’s strategy is to operate two separate, non-cannibalizing chains. Management claims each chain is focused on a different teen “subculture”. I would say subculture is too strong a term (and academics are as guilty as retail executives for stretching the term to the point where it loses its meaning). However, it is true that the two styles, and indeed, the two sets of customers are distinct. There is virtually no overlap between PacSun customers and d.e.m.o. customers.

    In April, the company plans to introduce One Thousand Steps, a new mall-based footwear and accessories chain targeting 18-24 year olds. It is very unlikely this chain will prove to be cannibalizing.

    Tactics

    Pacific Sunwear locates stores in high-traffic malls. The company actively seeks to locate its stores in malls frequented by large numbers of teens, despite the fact that this puts the company in direct competition with rivals such as Abercrombie & Fitch (ANF), American Eagle (AEOS), Aeropostale (ARO), Hot Topic (HOTT), and Gap (GPS). There are malls in which one can find PacSun, Abercrombie & Fitch, Aeropostale, and Hot Topic stores all under the same roof.

    PacSun’s footwear offerings have been particularly effective in keeping young men coming back. Shoes, particularly the kind PacSun sells, are a good lure for young men, because men tend to frequent their favorite stores far less often than women do. Even where there are no fashion concerns, shoes must be regularly replaced. Furthermore, males between the ages of 12-24 must buy new shoes, even if there are no aesthetic considerations involved, because old shoes will simply stop fitting their feet.

    There is anecdotal evidence for this; but, unfortunately I could not find a study describing the annual change in shoe size for different segments of this age group. There is plenty of data on changes in height for males within this age group. However, it is very unlikely changes in height are concurrent with changes in shoe size. Anecdotal evidence suggests changes in shoe size are more common and more pronounced among males than among females within this age group.

    It also suggests changes in shoe size would be more common and more pronounced within the youngest segment of this group. This has important psychological implications, because, if true, selling footwear would tend to cause young men to frequent a particular store at a time when they are more likely to form a habit of shopping there regularly. For instance, one would expect that a male shopper has formed more attachments and stronger attachments to particular stores by the time he is 17 than he had by the time he was 13.

    Pacific Sunwear’s stores offer a broad selection of items within each brand. In fact, the company has been responsible for the expansion of some of the brands it carries into new products (particularly footwear and accessories). Pacific Sunwear has encouraged the owners of some of its best known brands to expand beyond their original product and leverage the prominence their brand enjoys within Pacific Sunwear’s stores into nationwide sales of new products.

    Pacific Sunwear is able to effect such changes, because the company is usually one of the largest customers for each of its vendors. In several cases, Pacific Sunwear is the largest customer. The company has more influence over vendors than would be suggested by the size of its total sales, because the products it sells tend to have a more limited distribution than the products carried by some of Pacific Sunwear’s larger competitors.

    The brands carried in PacSun and d.e.m.o. stores benefit from a greatly enhanced image among the “subculture” they target. These are niche brands that become even more closely associated with their particular niche when they are featured prominently in PacSun and d.e.m.o. stores.

    There is anecdotal evidence that a few of the name brands carried in PacSun stores have become so closely associated with the chain, that, within the customer’s mind, the brand’s image and the store’s image have fused. Where a brand carried in PacSun stores is also carried elsewhere, it is almost always much more visible in the PacSun stores, because the target market for PacSun and the target market for the brands it carries are very similar – and the image PacSun projects is relatively undiluted. Other retailers run a greater risk of striking a discordant note.

    Merchandise

    Pacific Sunwear’s total sales consist of approximately 67% name brand sales and 33% proprietary brand sales. Pacific Sunwear’s two largest individual branded vendors are Quiksilver (ZQK) and Billabong. Both companies are probably still best known for their surf wear; however, they have branched out into other merchandise such as skateboarding and snowboarding apparel and various accessories. Quiksilver is responsible for sales of the Quiksilver, Roxy, and DC Shoes brands; Billabong is responsible for sales of both the Billabong and Element brands.

    Each company’s merchandise accounts for about 10% of Pacific Sunwear’s total sales or about 15% of total name brand sales. In other words, about twenty cents of every dollar spent at Pacific Sunwear stores is spent on Quiksilver or Billabong products. These percentages are based on Pacific Sunwear’s company wide total sales numbers; therefore, it is safe to say sales of Quiksilver and Billabong products make up well over one-fourth of all sales at PacSun stores.

    Pacific Sunwear’s total sales consist of approximately 65% apparel, 20% accessories, and 15% footwear. Pacific Sunwear has always sold more guys’ apparel than girls’ apparel. In recent years, the gap has narrowed slightly. Currently, apparel sales consist of approximately 55% guys’ apparel and 45% girls’ apparel.

    Apparel sales account for a smaller percentage of Pacific Sunwear’s total sales than they had in previous years, because sales of footwear have been growing much faster than sales of

    RV Manufacturers
    RV, or recreational vehicles, include all vehicles which are used for the purpose of recreational activities such as holidaying, trekking and mountaineering. The most important factor that must be kept in mind while manufacturing these recreational vehicles is their quality standard. Every recreational vehicle manufacturing company is required to comply with the certain standards set down by the state within which it operates.There are different kinds of recreational vehicles produced according to various needs. Some of the different types of recreational vehicles are park model trailers, park model recreational units, travel trailers, folding camping trailers, truck campers, and fifth wheel travel trailers; Class A motor homes, class B camper vans, and class C mini motor homes.Different kinds of recreational vehicles cater to different needs. The manufacturing companies therefore, have to plan their strategies accordingly. Most of the products manufactured by these manufacturers have to be made in such a way so that they are convenient to store when not in use and are extremely lightweight but strong. Most of the goods thus, produced are collapsible and easily portable.A number of manufacturing companies also manufacture accessories that are required to be sold along with the recreational vehicles. These accessories include appliances and heaters, electrical components for the vehicles, exterior parts for these vehicles, the various interior parts that are required to be assembled to make the RVs complete, plumbing and fixtures for the RVs, the windows and doors required for these vehicles, and the various services that the recreational vehicles' industry requires.Web sites giving information about the various manufacturers of the recreational vehicles provide a very organized database. They list manufacturers according to their areas as well as names and products. The list of manufacturers manufacturing accessories is also listed.
    gional economic and demographic trends will have no material effect on PacSun’s operations.

    d.e.m.o. stores are not (yet) as evenly distributed. They are disproportionately located in Northeastern states, Southeastern states, and California. There are relatively few d.e.m.o. stores west of the Appalachians and east of the Sierra Nevadas. The number of stores in the d.e.m.o. chain is still growing at about 20-25% a year; so, a more even distribution may be achieved in the future. Among teens, hip hop clothing is not limited to the Northeast, Southeast, and California. Therefore, it is unlikely the d.e.m.o. chain will be permanently limited to these regions.

    Strategy

    Pacific Sunwear’s strategy is to operate two separate, non-cannibalizing chains. Management claims each chain is focused on a different teen “subculture”. I would say subculture is too strong a term (and academics are as guilty as retail executives for stretching the term to the point where it loses its meaning). However, it is true that the two styles, and indeed, the two sets of customers are distinct. There is virtually no overlap between PacSun customers and d.e.m.o. customers.

    In April, the company plans to introduce One Thousand Steps, a new mall-based footwear and accessories chain targeting 18-24 year olds. It is very unlikely this chain will prove to be cannibalizing.

    Tactics

    Pacific Sunwear locates stores in high-traffic malls. The company actively seeks to locate its stores in malls frequented by large numbers of teens, despite the fact that this puts the company in direct competition with rivals such as Abercrombie & Fitch (ANF), American Eagle (AEOS), Aeropostale (ARO), Hot Topic (HOTT), and Gap (GPS). There are malls in which one can find PacSun, Abercrombie & Fitch, Aeropostale, and Hot Topic stores all under the same roof.

    PacSun’s footwear offerings have been particularly effective in keeping young men coming back. Shoes, particularly the kind PacSun sells, are a good lure for young men, because men tend to frequent their favorite stores far less often than women do. Even where there are no fashion concerns, shoes must be regularly replaced. Furthermore, males between the ages of 12-24 must buy new shoes, even if there are no aesthetic considerations involved, because old shoes will simply stop fitting their feet.

    There is anecdotal evidence for this; but, unfortunately I could not find a study describing the annual change in shoe size for different segments of this age group. There is plenty of data on changes in height for males within this age group. However, it is very unlikely changes in height are concurrent with changes in shoe size. Anecdotal evidence suggests changes in shoe size are more common and more pronounced among males than among females within this age group.

    It also suggests changes in shoe size would be more common and more pronounced within the youngest segment of this group. This has important psychological implications, because, if true, selling footwear would tend to cause young men to frequent a particular store at a time when they are more likely to form a habit of shopping there regularly. For instance, one would expect that a male shopper has formed more attachments and stronger attachments to particular stores by the time he is 17 than he had by the time he was 13.

    Pacific Sunwear’s stores offer a broad selection of items within each brand. In fact, the company has been responsible for the expansion of some of the brands it carries into new products (particularly footwear and accessories). Pacific Sunwear has encouraged the owners of some of its best known brands to expand beyond their original product and leverage the prominence their brand enjoys within Pacific Sunwear’s stores into nationwide sales of new products.

    Pacific Sunwear is able to effect such changes, because the company is usually one of the largest customers for each of its vendors. In several cases, Pacific Sunwear is the largest customer. The company has more influence over vendors than would be suggested by the size of its total sales, because the products it sells tend to have a more limited distribution than the products carried by some of Pacific Sunwear’s larger competitors.

    The brands carried in PacSun and d.e.m.o. stores benefit from a greatly enhanced image among the “subculture” they target. These are niche brands that become even more closely associated with their particular niche when they are featured prominently in PacSun and d.e.m.o. stores.

    There is anecdotal evidence that a few of the name brands carried in PacSun stores have become so closely associated with the chain, that, within the customer’s mind, the brand’s image and the store’s image have fused. Where a brand carried in PacSun stores is also carried elsewhere, it is almost always much more visible in the PacSun stores, because the target market for PacSun and the target market for the brands it carries are very similar – and the image PacSun projects is relatively undiluted. Other retailers run a greater risk of striking a discordant note.

    Merchandise

    Pacific Sunwear’s total sales consist of approximately 67% name brand sales and 33% proprietary brand sales. Pacific Sunwear’s two largest individual branded vendors are Quiksilver (ZQK) and Billabong. Both companies are probably still best known for their surf wear; however, they have branched out into other merchandise such as skateboarding and snowboarding apparel and various accessories. Quiksilver is responsible for sales of the Quiksilver, Roxy, and DC Shoes brands; Billabong is responsible for sales of both the Billabong and Element brands.

    Each company’s merchandise accounts for about 10% of Pacific Sunwear’s total sales or about 15% of total name brand sales. In other words, about twenty cents of every dollar spent at Pacific Sunwear stores is spent on Quiksilver or Billabong products. These percentages are based on Pacific Sunwear’s company wide total sales numbers; therefore, it is safe to say sales of Quiksilver and Billabong products make up well over one-fourth of all sales at PacSun stores.

    Pacific Sunwear’s total sales consist of approximately 65% apparel, 20% accessories, and 15% footwear. Pacific Sunwear has always sold more guys’ apparel than girls’ apparel. In recent years, the gap has narrowed slightly. Currently, apparel sales consist of approximately 55% guys’ apparel and 45% girls’ apparel.

    Apparel sales account for a smaller percentage of Pacific Sunwear’s total sales than they had in previous years, because sales of footwear have been growing much faster than sales of

    How To Get Debt Collectors Off Your Back Permanently
    Debt collectors are liars, cheaters, etc... They take advantage of every loophole possible and even break the law. They have been featured on almost every news program from CNN to 60 Minutes. There are laws in place to contain their harassment and collection efforts and to make this process more civil, but most figure the risk of getting caught is minimal and that the rewards of endlessly harassing and fleecing victims is far greater. We now have the power to take back our lives, stop them in their tracks and sue them for more than they are trying to collect.First, lets start with what is actually owed and how most collection agencies work. Usually a unpaid debt is either sold or turned over to a collection agency. 95% or more of these debts are credit cards, store cards, gas cards, etc... These debts are then tiered according to age of debt, amount, credit, job history, etc... Generally most debts are bought for pennies on the dollar. Recent debt may go for $.15 to $.25 on the dollar whereas old debt that has had numerous collection attempts goes for $.05 or less and debt that is beyond the statues of limitations for the state the debtor resides in goes for less than $.01. So, for instance if you owed $10000.00 on a credit card, the debt collection agency paid at most $2500.00, but probably paid less than $1500 for it. Now, what's interesting is that they will call and write you stating that you now owe $14000.00 or so stating that it has accrued interest and various questionable fees. This is all profit if you were dumb enough to pay that. A fair settlement would be $1700.00 or less. So, the point here is that you don't ever owe what they are trying to collect from you - it is always far, far less.Secondly, lets give you some more ammunition - The 1977 FDCPA (Fair Debt Collection Practices Act) gives you rights the debt collectors won't tell you about. If you don't want to hear from them again, its easy. Just write them a letter stating that you wish they cease all contact with you (make sure you put in the letter that - P.S. This letter is in no way an acknowledgement of the above listed debt(s) - that way they cannot even attempt to try and re-age your debt (add another 7years of collection and reporting to further harass). Send the letter registered return receipt requested mail and keep your proof of receipt. If they contact you after this for any reason other than to tell you they are either dropping the issue or taking it to court (99.99% won't go to court as it costs them more money and their odds of getting anything are almost zero - even with a judgement) then you can sue them for each occurrence for $1,000. People win these suits every day - most settle out of court for a lot more than the original debt (just look this up on the internet under small claims cour
    American Eagle (AEOS), Aeropostale (ARO), Hot Topic (HOTT), and Gap (GPS). There are malls in which one can find PacSun, Abercrombie & Fitch, Aeropostale, and Hot Topic stores all under the same roof.

    PacSun’s footwear offerings have been particularly effective in keeping young men coming back. Shoes, particularly the kind PacSun sells, are a good lure for young men, because men tend to frequent their favorite stores far less often than women do. Even where there are no fashion concerns, shoes must be regularly replaced. Furthermore, males between the ages of 12-24 must buy new shoes, even if there are no aesthetic considerations involved, because old shoes will simply stop fitting their feet.

    There is anecdotal evidence for this; but, unfortunately I could not find a study describing the annual change in shoe size for different segments of this age group. There is plenty of data on changes in height for males within this age group. However, it is very unlikely changes in height are concurrent with changes in shoe size. Anecdotal evidence suggests changes in shoe size are more common and more pronounced among males than among females within this age group.

    It also suggests changes in shoe size would be more common and more pronounced within the youngest segment of this group. This has important psychological implications, because, if true, selling footwear would tend to cause young men to frequent a particular store at a time when they are more likely to form a habit of shopping there regularly. For instance, one would expect that a male shopper has formed more attachments and stronger attachments to particular stores by the time he is 17 than he had by the time he was 13.

    Pacific Sunwear’s stores offer a broad selection of items within each brand. In fact, the company has been responsible for the expansion of some of the brands it carries into new products (particularly footwear and accessories). Pacific Sunwear has encouraged the owners of some of its best known brands to expand beyond their original product and leverage the prominence their brand enjoys within Pacific Sunwear’s stores into nationwide sales of new products.

    Pacific Sunwear is able to effect such changes, because the company is usually one of the largest customers for each of its vendors. In several cases, Pacific Sunwear is the largest customer. The company has more influence over vendors than would be suggested by the size of its total sales, because the products it sells tend to have a more limited distribution than the products carried by some of Pacific Sunwear’s larger competitors.

    The brands carried in PacSun and d.e.m.o. stores benefit from a greatly enhanced image among the “subculture” they target. These are niche brands that become even more closely associated with their particular niche when they are featured prominently in PacSun and d.e.m.o. stores.

    There is anecdotal evidence that a few of the name brands carried in PacSun stores have become so closely associated with the chain, that, within the customer’s mind, the brand’s image and the store’s image have fused. Where a brand carried in PacSun stores is also carried elsewhere, it is almost always much more visible in the PacSun stores, because the target market for PacSun and the target market for the brands it carries are very similar – and the image PacSun projects is relatively undiluted. Other retailers run a greater risk of striking a discordant note.

    Merchandise

    Pacific Sunwear’s total sales consist of approximately 67% name brand sales and 33% proprietary brand sales. Pacific Sunwear’s two largest individual branded vendors are Quiksilver (ZQK) and Billabong. Both companies are probably still best known for their surf wear; however, they have branched out into other merchandise such as skateboarding and snowboarding apparel and various accessories. Quiksilver is responsible for sales of the Quiksilver, Roxy, and DC Shoes brands; Billabong is responsible for sales of both the Billabong and Element brands.

    Each company’s merchandise accounts for about 10% of Pacific Sunwear’s total sales or about 15% of total name brand sales. In other words, about twenty cents of every dollar spent at Pacific Sunwear stores is spent on Quiksilver or Billabong products. These percentages are based on Pacific Sunwear’s company wide total sales numbers; therefore, it is safe to say sales of Quiksilver and Billabong products make up well over one-fourth of all sales at PacSun stores.

    Pacific Sunwear’s total sales consist of approximately 65% apparel, 20% accessories, and 15% footwear. Pacific Sunwear has always sold more guys’ apparel than girls’ apparel. In recent years, the gap has narrowed slightly. Currently, apparel sales consist of approximately 55% guys’ apparel and 45% girls’ apparel.

    Apparel sales account for a smaller percentage of Pacific Sunwear’s total sales than they had in previous years, because sales of footwear have been growing much faster than sales of

    How Do You Design Business Cards?
    An Online Business Card Designer Puts You in ControlWhen designing your own business cards online, it’s important to find the right mix of style and value. There are a lot of business card designer software programs on the market, and many do a good job. The problem is, the best ones are expensive, hard to use and don’t let you see the finished product until you’ve already printed it off, which wastes both time and money.Create Business Cards OnlineWhen you create business cards online with a proprietary business card designer, you usually get to choose from a large variety of fonts, clip art, business card designs and paper types. Make sure you experiment with them. Take your time. Remember, people who see this card will continue to reference it.Another advantage to using online business card designs is the ability to make changes in real time—before you waste time and money having them printed. This alone makes it worthwhile to find a site that makes designing your own business cards as easy as possible.Because of their automated processes and large volume of customers, many online sites offer fantastic savings over traditional printers. Couple that with their usually fast turnaround, and you may never go back to a traditional printer for business cards again.
    d by the time he was 13.

    Pacific Sunwear’s stores offer a broad selection of items within each brand. In fact, the company has been responsible for the expansion of some of the brands it carries into new products (particularly footwear and accessories). Pacific Sunwear has encouraged the owners of some of its best known brands to expand beyond their original product and leverage the prominence their brand enjoys within Pacific Sunwear’s stores into nationwide sales of new products.

    Pacific Sunwear is able to effect such changes, because the company is usually one of the largest customers for each of its vendors. In several cases, Pacific Sunwear is the largest customer. The company has more influence over vendors than would be suggested by the size of its total sales, because the products it sells tend to have a more limited distribution than the products carried by some of Pacific Sunwear’s larger competitors.

    The brands carried in PacSun and d.e.m.o. stores benefit from a greatly enhanced image among the “subculture” they target. These are niche brands that become even more closely associated with their particular niche when they are featured prominently in PacSun and d.e.m.o. stores.

    There is anecdotal evidence that a few of the name brands carried in PacSun stores have become so closely associated with the chain, that, within the customer’s mind, the brand’s image and the store’s image have fused. Where a brand carried in PacSun stores is also carried elsewhere, it is almost always much more visible in the PacSun stores, because the target market for PacSun and the target market for the brands it carries are very similar – and the image PacSun projects is relatively undiluted. Other retailers run a greater risk of striking a discordant note.

    Merchandise

    Pacific Sunwear’s total sales consist of approximately 67% name brand sales and 33% proprietary brand sales. Pacific Sunwear’s two largest individual branded vendors are Quiksilver (ZQK) and Billabong. Both companies are probably still best known for their surf wear; however, they have branched out into other merchandise such as skateboarding and snowboarding apparel and various accessories. Quiksilver is responsible for sales of the Quiksilver, Roxy, and DC Shoes brands; Billabong is responsible for sales of both the Billabong and Element brands.

    Each company’s merchandise accounts for about 10% of Pacific Sunwear’s total sales or about 15% of total name brand sales. In other words, about twenty cents of every dollar spent at Pacific Sunwear stores is spent on Quiksilver or Billabong products. These percentages are based on Pacific Sunwear’s company wide total sales numbers; therefore, it is safe to say sales of Quiksilver and Billabong products make up well over one-fourth of all sales at PacSun stores.

    Pacific Sunwear’s total sales consist of approximately 65% apparel, 20% accessories, and 15% footwear. Pacific Sunwear has always sold more guys’ apparel than girls’ apparel. In recent years, the gap has narrowed slightly. Currently, apparel sales consist of approximately 55% guys’ apparel and 45% girls’ apparel.

    Apparel sales account for a smaller percentage of Pacific Sunwear’s total sales than they had in previous years, because sales of footwear have been growing much faster than sales of

    7 Secrets to Internet Marketing Success That I Learned from Willie Crawford
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    mage PacSun projects is relatively undiluted. Other retailers run a greater risk of striking a discordant note.

    Merchandise

    Pacific Sunwear’s total sales consist of approximately 67% name brand sales and 33% proprietary brand sales. Pacific Sunwear’s two largest individual branded vendors are Quiksilver (ZQK) and Billabong. Both companies are probably still best known for their surf wear; however, they have branched out into other merchandise such as skateboarding and snowboarding apparel and various accessories. Quiksilver is responsible for sales of the Quiksilver, Roxy, and DC Shoes brands; Billabong is responsible for sales of both the Billabong and Element brands.

    Each company’s merchandise accounts for about 10% of Pacific Sunwear’s total sales or about 15% of total name brand sales. In other words, about twenty cents of every dollar spent at Pacific Sunwear stores is spent on Quiksilver or Billabong products. These percentages are based on Pacific Sunwear’s company wide total sales numbers; therefore, it is safe to say sales of Quiksilver and Billabong products make up well over one-fourth of all sales at PacSun stores.

    Pacific Sunwear’s total sales consist of approximately 65% apparel, 20% accessories, and 15% footwear. Pacific Sunwear has always sold more guys’ apparel than girls’ apparel. In recent years, the gap has narrowed slightly. Currently, apparel sales consist of approximately 55% guys’ apparel and 45% girls’ apparel.

    Apparel sales account for a smaller percentage of Pacific Sunwear’s total sales than they had in previous years, because sales of footwear have been growing much faster than sales of apparel. Sales of accessories have grown faster than apparel sales, but slower than footwear sales. Only relative growth is being discussed here; absolute growth has been positive in all categories. Of course, this is not surprising considering the growth in the number of stores operated.

    Trends

    Recently, growth in the number of total transactions per comparable store at both PacSun and d.e.m.o. has been anemic. However, growth in the average sales transaction was up significantly, allowing Pacific Sunwear to post strong same store sales numbers. Over the last two years, the number of total transaction per comparable store has been virtually flat. Recently, growth in the average sales transaction has been as high as 7-8%.

    This may be a short-term trend. Unfortunately, I am not convinced it is. Pacific Sunwear’s performance in terms of growth in the number of total transactions and growth in sales per square foot has not been as strong as the headline numbers suggest. These are two metrics to watch closely in the years ahead.

    The general impression given by these metrics (and by much of the other available data) is that the PacSun chain is more mature than Pacific Sunwear’s impressive growth rates suggest. The store count alone might lead some to the conclusion that PacSun’s past growth rates are unsustainable. Of course, every retailer must face this dilemma at some point – and specialty retailers like PacSun must confront the problem sooner than most.

    At times, comparable store sales growth at PacSun has outpaced comparable store sales growth at d.e.m.o. The difference has often been small, but that does not make it immaterial. In the most recent period, same store sales were stronger at d.e.m.o. than at PacSun. Still, d.e.m.o. does not have the same potential PacSun did. However, management is intent upon adding new d.e.m.o. stores – and, at present, there is no good reason not to.

    Both PacSun and d.e.m.o. have some room for expansion left – and Pacific Sunwear is generating more than enough free cash flow to fund their expansion. The company already has plenty of cash on hand. In fact, it probably has more cash than it can effectively deploy, considering how much free cash flow Pacific Sunwear will generate next year.

    Growth

    There is still some growth potential at both PacSun and d.e.m.o. However, the attention of most Pacific Sunwear shareholders will likely be fixed on One Thousand Steps, the company’s new mall-based footwear and accessories chain scheduled to launch in April. One Thousand Steps will target 18-24 year olds.

    I have mixed feelings about One Thousand Steps. The concept could be a good growth vehicle. Pacific Sunwear needs someplace to put all the cash it’s generating, and a new concept may be a better long-term bet than continuing to expand the PacSun chain.

    There is a real danger of overexpansion at PacSun. If things turn negative, Pacific Sunwear will suffer mightily. But, that’s the nature of retail. Between the operating leases and the fixed costs associated with each store, specialty retailers are highly leveraged.

    Sales increases produce spectacular profit growth; sales decreases cause a rapid erosion of those profits. It is not realistic to assume that a retailer can get out from under the burden of its stores in the same way marketers and manufacturers can exit a particular line of business. The biggest difference is the speed at which profits evaporate. A specialty retailer has little time to adjust course.

    One Thousand Steps has promise. Pacific Sunwear has demonstrated its ability to manage the growth of mall-based chains. The target audience for One Thousand Steps is part of the same age group targeted by Pacific Sunwear’s other two chains. Like d.e.m.o., One Thousand Steps will target a very different segment from existing Pacific Sunwear stores. One Thousand Steps is unlikely to attract the same customers who frequent PacSun or d.e.m.o. Therefore, it should be another non-cannibalizing growth vehicle.

    Footwear is a good choice for a new mall-based chain. Generally, most malls have underserved the teen footwear market. Although there are some notable footwear chains, a nationwide comparison by store count suggests there is plenty of room for a new mall-based teen footwear retailer. Teen footwear stores are very scarce relative to teen apparel stores.

    The margins on both shoes and accessories are good. Just as important, Pacific Sunwear has demonstrated its ability to successfully sell both types of merchandise. One particularly appealing aspect of selling footwear is the strong appeal of name brands. Obviously, customers form stronger attachments to footwear brands than to apparel brand. This is not surprising given the limited number of footwear items purchased relative to apparel items and the frequency with which any one shoe is worn.

    There are important differences between Pacific Sunwear’s two existing chains and the One Thousand Steps concept. Both PacSun and d.e.m.o. sell entire outfits. They offer everything needed to dress in the style of the particular “subculture” they serve. One Thousand Steps will not sell entire outfits. So, the new chain is unlikely to enjoy the same kind of customer stickiness that PacSun and d.e.m.o. enjoy.

    One Thousand Steps will not be as distinctive as PacSun and d.e.m.o. For now, it is difficult to say how distinctive One Thousand Steps will be. However, it is safe to say the new chain will be less distinct in the minds of customers than either PacSun or d.e.m.o. That isn’t surprising. Very few stores are as distinct as PacSun or d.e.m.o. None of Pacific Sunwear’s major competitors operates stores that have as well defined an image as PacSun or d.e.m.o.

    Pacific Sunwear will manage the One Thousand Steps chain better than any other company possible could. If you first described the One Thousand Steps concept and then asked what company would be best suited to manage it, I would need only a fraction of a second to say Pacific Sunwear. No company is more knowledgeable about selling footwear to young customers.

    The PacSun chain has done a tremendous job selling name brand footwear to teens. PacSun is directly responsible for the lasting success of several of the brands it carries. Although brand name footwear was already an important part of many skaters’ lives (and more importantly their spending habits), PacSun greatly magnified that importance. Without PacSun, the value of the major skate shoe brands would be significantly less than it is today. Very few retailers have had this kind of positive influence on the brands they carry.

    It is impossible to evalu

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